General Information: DESERT TERRACE HEALTHCARE CENTER
Nursing home name DESERT TERRACE HEALTHCARE CENTER
Address2509 NORTH 24TH STREET
PHOENIX, AZ 85008
Phone number (602) 273-1347
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityNo
Resident and family councils Resident
Certified number of beds 108
Total number of residents 89
Perc of occupied beds 82
Sprinkler status Yes
Number of Facility Reported Incidents0
Number of Substantiated Complaints4
Number of Fines0
Total Amount of Fines$0
Total Number of Penalties0
Total Number of Penalties0
Ratings Summary: DESERT TERRACE HEALTHCARE CENTER
Overall rating 3
3
Nursing Home Staffing 4
4
Registered Nurses only 3
3
Health Inspections 2
2
Quality Measures 3
3
Nursing Home Staffing Info: DESERT TERRACE HEALTHCARE CENTER
National AverageArizona AverageDESERT TERRACE HEALTHCARE CENTER
Overall staff rating NA NA 4
4
Registered Nurses only rating NANA 3
3
Total Number of Residents NA NA 89
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 4.56 hours 4.81 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.94 hours 2.22 hours
Registered Nurses Hours per Residents per Day 0.81 hours 1.03 hours 0.87 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 0.91 hours 1.34 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.62 hours 2.59 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.16 hours 0.08 hours
Health Survey: DESERT TERRACE HEALTHCARE CENTER
Heath Survey Summary on 2013-03-08
Total Number of Health Deficiencies 13
Scope and Severity of most Severe Health Deficiency Isolated/Actual harm
Heath Survey Summary on 2011-12-08
Total Number of Health Deficiencies 9
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Heath Survey Summary on 2010-10-21
Total Number of Health Deficiencies 11
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Health Survey Details: DESERT TERRACE HEALTHCARE CENTER
Inspection Results: 03/08/2013
Corrected Deficiency Scope and Severity
04/19/2013 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Isolated/Minimal harm or potential for actual harm
04/19/2013 Protect each resident from mistreatment, neglect and misappropriation of personal property. Isolated/Minimal harm or potential for actual harm
04/19/2013 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Isolated/Minimal harm or potential for actual harm
04/19/2013 Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Isolated/Minimal harm or potential for actual harm
04/19/2013 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated/Minimal harm or potential for actual harm
04/19/2013 Allow residents the right to participate in the planning or revision of care and treatment. Isolated/Minimal harm or potential for actual harm
04/19/2013 Ensure services provided by the nursing facility meet professional standards of quality. Pattern/Minimal harm or potential for actual harm
04/19/2013 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated/Minimal harm or potential for actual harm
04/19/2013 Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. Pattern/Minimal harm or potential for actual harm
04/19/2013 Give each resident enough fluids to keep them healthy and prevent dehydration. Isolated/Actual harm
04/19/2013 Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Pattern/Minimal harm or potential for actual harm
04/19/2013 Have a program that investigates, controls and keeps infection from spreading. Isolated/Minimal harm or potential for actual harm
04/19/2013 Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility Isolated/Minimal harm or potential for actual harm
Inspection Results: 12/08/2011
Corrected Deficiency Scope and Severity
01/18/2012 Provide care by qualified persons according to each resident's written plan of care. Pattern/Minimal harm or potential for actual harm
01/18/2012 Provide or obtain dental services for each resident. Pattern/Minimal harm or potential for actual harm
01/18/2012 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Isolated/Minimal harm or potential for actual harm
01/18/2012 Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. Pattern/Minimal harm or potential for actual harm
01/18/2012 Ensure services provided by the nursing facility meet professional standards of quality. Isolated/Minimal harm or potential for actual harm
01/18/2012 Keep each resident free from physical restraints, unless needed for medical treatment. Pattern/Minimal harm or potential for actual harm
01/18/2012 Allow residents to easily view the results of the nursing home's most recent inspection. Pattern/Potential for minimal harm
01/18/2012 Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Isolated/Minimal harm or potential for actual harm
01/18/2012 Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated/Minimal harm or potential for actual harm
Inspection Results: 10/21/2010
Corrected Deficiency Scope and Severity
12/02/2010 Give notice to the resident before a room or roommate change. Pattern/Potential for minimal harm
12/02/2010 Keep residents' personal and medical records private and confidential. Isolated/Minimal harm or potential for actual harm
12/02/2010 Provide doctor's orders for the resident's immediate care at the time the resident was admitted. Isolated/Minimal harm or potential for actual harm
12/02/2010 Conduct initial and periodic assessments of each resident's functional capacity. Isolated/Minimal harm or potential for actual harm
12/02/2010 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated/Minimal harm or potential for actual harm
12/02/2010 Ensure services provided by the nursing facility meet professional standards of quality. Isolated/Minimal harm or potential for actual harm
12/02/2010 Ensure that residents receive proper treatment and assistive devices to maintain their vision and hearing. Isolated/Minimal harm or potential for actual harm
12/02/2010 Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. Isolated/Minimal harm or potential for actual harm
12/02/2010 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated/Minimal harm or potential for actual harm
12/02/2010 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Isolated/Minimal harm or potential for actual harm
12/02/2010 Keep all essential equipment working safely. Pattern/Minimal harm or potential for actual harm

Fire Safety Survey: DESERT TERRACE HEALTHCARE CENTER
Fire Safety Survey Summary on 2013-03-08
Total Number of Fire SafetyDeficiencies 0
Scope and Severity of most Severe Health Deficiency
Fire Safety Survey Summary on 2011-12-14
Total Number of Fire SafetyDeficiencies 0
Scope and Severity of most Severe Health Deficiency
Fire Safety Survey Summary on 2010-10-26
Total Number of Fire SafetyDeficiencies 4
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Fire Safety Survey: DESERT TERRACE HEALTHCARE CENTER
Fire Safety Survey Results: 10/26/2010
Corrected Deficiency Severity
11/23/2010 Posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Isolated/Minimal harm or potential for actual harm
11/23/2010 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. Pattern/Minimal harm or potential for actual harm
11/23/2010 Walls that prevent smoke from passing through and would resist fire for at least one hour. Pattern/Minimal harm or potential for actual harm
11/23/2010 Corridors that are separated from use areas by walls constructed to limit the passage of smoke. Pattern/Minimal harm or potential for actual harm

Resident Complaints: DESERT TERRACE HEALTHCARE CENTER
Not available

Quality Measures: DESERT TERRACE HEALTHCARE CENTER
Quality Measures National Average Arizona Average DESERT TERRACE HEALTHCARE CENTER
Overall quality rating NA NA 3
3
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 15.3% 13.3%
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 10.7% 29.1%
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 6.1% 6.8%
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 6.7% 5.6%
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 51.5% 52.5%
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 4.5% 4.2%
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 6.2% 0.6%
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 4.0% 1.3%
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 0.7% 0.0%
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 2.7% 6.6%
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 95.0% 92.2%
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 95.9% 100.0%
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 20.3% 21.8%
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 23.7% 50.0%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 0.7% 0.0%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 89.9% 76.1%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 88.9% 98.5%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 2.0% 3.6%

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