General Information: THE HEALTH CARE CENTER AT FRIENDSHIP VILLAGE
Nursing home name THE HEALTH CARE CENTER AT FRIENDSHIP VILLAGE
Address2525 EAST SOUTHERN AVENUE
TEMPE, AZ 85282
Phone number (480) 831-3184
Located within a hospital No
Type of ownership Non profit - Corporation
Owner operates multiple homesNo
Accept Medicare or Medicaid Medicare
Continue Care Retirement CommunityYes
Resident and family councils Both
Certified number of beds 128
Total number of residents 9
Perc of occupied beds 7
Sprinkler status Yes
Number of Facility Reported Incidents0
Number of Substantiated Complaints3
Number of Fines0
Total Amount of Fines$0
Total Number of Penalties0
Total Number of Penalties0
Ratings Summary: THE HEALTH CARE CENTER AT FRIENDSHIP VILLAGE
Overall rating 5
5
Nursing Home Staffing 5
5
Registered Nurses only 5
5
Health Inspections 5
5
Quality Measures 5
5
Nursing Home Staffing Info: THE HEALTH CARE CENTER AT FRIENDSHIP VILLAGE
National AverageArizona AverageTHE HEALTH CARE CENTER AT FRIENDSHIP VILLAGE
Overall staff rating NA NA 5
5
Registered Nurses only rating NANA 5
5
Total Number of Residents NA NA 9
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 4.56 hours 8.83 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.94 hours 5.21 hours
Registered Nurses Hours per Residents per Day 0.81 hours 1.03 hours 4.45 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 0.91 hours 0.76 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.62 hours 3.62 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.16 hours 0.82 hours
Health Survey: THE HEALTH CARE CENTER AT FRIENDSHIP VILLAGE
Heath Survey Summary on 2013-07-10
Total Number of Health Deficiencies 3
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Heath Survey Summary on 2012-04-18
Total Number of Health Deficiencies 1
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Heath Survey Summary on 2011-03-30
Total Number of Health Deficiencies 2
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Health Survey Details: THE HEALTH CARE CENTER AT FRIENDSHIP VILLAGE
Inspection Results: 07/10/2013
Corrected Deficiency Scope and Severity
07/30/2013 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated/Minimal harm or potential for actual harm
07/30/2013 Have a program that investigates, controls and keeps infection from spreading. Isolated/Minimal harm or potential for actual harm
07/30/2013 Employ staff that are licensed, certified, or registered in accordance with state laws. Isolated/Minimal harm or potential for actual harm
Inspection Results: 04/18/2012
Corrected Deficiency Scope and Severity
05/01/2012 Have a program that investigates, controls and keeps infection from spreading. Isolated/Minimal harm or potential for actual harm
Inspection Results: 03/30/2011
Corrected Deficiency Scope and Severity
05/19/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated/Minimal harm or potential for actual harm
05/19/2011 Have a program that investigates, controls and keeps infection from spreading. Pattern/Minimal harm or potential for actual harm

Fire Safety Survey: THE HEALTH CARE CENTER AT FRIENDSHIP VILLAGE
Fire Safety Survey Summary on 2013-07-08
Total Number of Fire SafetyDeficiencies 4
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2012-04-25
Total Number of Fire SafetyDeficiencies 4
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2011-04-13
Total Number of Fire SafetyDeficiencies 2
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Fire Safety Survey: THE HEALTH CARE CENTER AT FRIENDSHIP VILLAGE
Fire Safety Survey Results: 07/08/2013
Corrected Deficiency Severity
08/12/2013 Corridor and hallway doors that block smoke. Isolated/Minimal harm or potential for actual harm
08/12/2013 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. Pattern/Minimal harm or potential for actual harm
08/12/2013 Proper medical gas storage and administration areas. Isolated/Minimal harm or potential for actual harm
08/12/2013 Properly installed electrical wiring and equipment. Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Results: 04/25/2012
Corrected Deficiency Severity
05/11/2012 Smoke barrier doors that can resist smoke for at least 20 minutes. Isolated/Minimal harm or potential for actual harm
05/11/2012 Corridor and hallway doors that block smoke. Isolated/Minimal harm or potential for actual harm
05/11/2012 Automatic sprinkler systems that have been maintained in working order. Pattern/Minimal harm or potential for actual harm
05/11/2012 Properly installed electrical wiring and equipment. Isolated/Minimal harm or potential for actual harm
Fire Safety Survey Results: 04/13/2011
Corrected Deficiency Severity
05/18/2011 Proper medical gas storage and administration areas. Pattern/Minimal harm or potential for actual harm
05/18/2011 Properly installed electrical wiring and equipment. Isolated/Minimal harm or potential for actual harm

Resident Complaints: THE HEALTH CARE CENTER AT FRIENDSHIP VILLAGE
Not available

Quality Measures: THE HEALTH CARE CENTER AT FRIENDSHIP VILLAGE
Quality Measures National Average Arizona Average THE HEALTH CARE CENTER AT FRIENDSHIP VILLAGE
Overall quality rating NA NA 5
5
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 15.3% %
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 10.7% %
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 6.1% %
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 6.7% %
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 51.5% %
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 4.5% %
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 6.2% %
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 4.0% %
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 0.7% %
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 2.7% %
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 95.0% %
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 95.9% %
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 20.3% %
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 23.7% 7.9%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 0.7% 0.3%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 89.9% 97.4%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 88.9% 96.6%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 2.0% 0.5%

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