General Information: SCOTTSDALE HERITAGE COURT
Nursing home name SCOTTSDALE HERITAGE COURT
Address3339 NORTH DRINKWATER BOULEVARD
SCOTTSDALE, AZ 85251
Phone number (480) 949-5400
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare
Continue Care Retirement CommunityNo
Resident and family councils Resident
Certified number of beds 108
Total number of residents 34
Perc of occupied beds 31
Sprinkler status Yes
Number of Facility Reported Incidents0
Number of Substantiated Complaints2
Number of Fines0
Total Amount of Fines$0
Total Number of Penalties0
Total Number of Penalties0
Ratings Summary: SCOTTSDALE HERITAGE COURT
Overall rating 2
2
Nursing Home Staffing 3
3
Registered Nurses only 4
4
Health Inspections 1
1
Quality Measures 5
5
Nursing Home Staffing Info: SCOTTSDALE HERITAGE COURT
National AverageArizona AverageSCOTTSDALE HERITAGE COURT
Overall staff rating NA NA 3
3
Registered Nurses only rating NANA 4
4
Total Number of Residents NA NA 34
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 4.56 hours 4.35 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.94 hours 2.09 hours
Registered Nurses Hours per Residents per Day 0.81 hours 1.03 hours 1.36 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 0.91 hours 0.73 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.62 hours 2.27 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.16 hours 0.28 hours
Health Survey: SCOTTSDALE HERITAGE COURT
Heath Survey Summary on 2013-06-21
Total Number of Health Deficiencies 16
Scope and Severity of most Severe Health Deficiency Pattern /Immediate jeopardy to resident health or safety
Heath Survey Summary on 2012-04-11
Total Number of Health Deficiencies 1
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Heath Survey Summary on 2011-03-24
Total Number of Health Deficiencies 7
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Health Survey Details: SCOTTSDALE HERITAGE COURT
Inspection Results: 06/21/2013
Corrected Deficiency Scope and Severity
08/28/2013 Give residents a notice of rights, rules, services and charges. Isolated/Minimal harm or potential for actual harm
08/28/2013 Help and prepare each resident for a safe and easy discharge or transfer from the nursing home. Isolated/Minimal harm or potential for actual harm
08/28/2013 Protect each resident from mistreatment, neglect and misappropriation of personal property. Isolated/Minimal harm or potential for actual harm
08/28/2013 Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Isolated/Minimal harm or potential for actual harm
08/28/2013 Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Isolated/Minimal harm or potential for actual harm
08/28/2013 Provide activities to meet the interests and needs of each resident. Pattern/Minimal harm or potential for actual harm
08/28/2013 Provide medically-related social services to help each resident achieve the highest possible quality of life. Pattern/Minimal harm or potential for actual harm
08/28/2013 Allow residents the right to participate in the planning or revision of care and treatment. Pattern/Minimal harm or potential for actual harm
08/28/2013 Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. Pattern/Minimal harm or potential for actual harm
08/28/2013 Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated/Minimal harm or potential for actual harm
08/28/2013 Have a program that investigates, controls and keeps infection from spreading. Pattern /Immediate jeopardy to resident health or safety
08/28/2013 Provide care by qualified persons according to each resident's written plan of care. Pattern/Minimal harm or potential for actual harm
08/28/2013 Give each resident enough fluids to keep them healthy and prevent dehydration. Isolated/Minimal harm or potential for actual harm
08/28/2013 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated/Minimal harm or potential for actual harm
08/28/2013 Give the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances. Isolated/Minimal harm or potential for actual harm
08/28/2013 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Pattern/Minimal harm or potential for actual harm
Inspection Results: 04/11/2012
Corrected Deficiency Scope and Severity
05/10/2012 Have a program that investigates, controls and keeps infection from spreading. Isolated/Minimal harm or potential for actual harm
Inspection Results: 03/24/2011
Corrected Deficiency Scope and Severity
04/25/2011 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated/Minimal harm or potential for actual harm
04/25/2011 Ensure services provided by the nursing facility meet professional standards of quality. Isolated/Minimal harm or potential for actual harm
04/25/2011 Allow residents the right to participate in the planning or revision of care and treatment. Isolated/Minimal harm or potential for actual harm
04/25/2011 Give each resident enough fluids to keep them healthy and prevent dehydration. Isolated/Minimal harm or potential for actual harm
04/25/2011 Develop policies and procedures for influenza and pneumococcal immunizations. Pattern/Minimal harm or potential for actual harm
04/25/2011 Store, cook, and serve food in a safe and clean way. Pattern/Minimal harm or potential for actual harm
04/25/2011 Have a program that investigates, controls and keeps infection from spreading. Isolated/Minimal harm or potential for actual harm

Fire Safety Survey: SCOTTSDALE HERITAGE COURT
Fire Safety Survey Summary on 2013-06-24
Total Number of Fire SafetyDeficiencies 8
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2012-04-17
Total Number of Fire SafetyDeficiencies 1
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2011-03-30
Total Number of Fire SafetyDeficiencies 4
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Fire Safety Survey: SCOTTSDALE HERITAGE COURT
Fire Safety Survey Results: 06/24/2013
Corrected Deficiency Severity
07/25/2013 Approved construction type or materials. Isolated/Minimal harm or potential for actual harm
07/25/2013 Corridor and hallway doors that block smoke. Isolated/Minimal harm or potential for actual harm
07/25/2013 A written emergency evacuation plan. Isolated/Minimal harm or potential for actual harm
07/25/2013 Record of quarterly fire drills for each shift under varying conditions. Isolated/Minimal harm or potential for actual harm
07/25/2013 A fire alarm system that can be heard throughout the facility. Isolated/Minimal harm or potential for actual harm
07/25/2013 Properly installed electrical wiring and equipment. Pattern/Minimal harm or potential for actual harm
07/25/2013 Properly protected cooking facilities. Widespread /Minimal harm or potential for actual harm
07/25/2013 Proper medical gas storage and administration areas. Isolated/Minimal harm or potential for actual harm
Fire Safety Survey Results: 04/17/2012
Corrected Deficiency Severity
05/04/2012 Corridor and hallway doors that block smoke. Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Results: 03/30/2011
Corrected Deficiency Severity
04/20/2011 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. Isolated/Minimal harm or potential for actual harm
04/20/2011 Corridor and hallway doors that block smoke. Isolated/Minimal harm or potential for actual harm
04/20/2011 Exits that are accessible at all times. Pattern/Minimal harm or potential for actual harm
04/20/2011 Properly installed electrical wiring and equipment. Pattern/Minimal harm or potential for actual harm

Resident Complaints: SCOTTSDALE HERITAGE COURT
Not available

Quality Measures: SCOTTSDALE HERITAGE COURT
Quality Measures National Average Arizona Average SCOTTSDALE HERITAGE COURT
Overall quality rating NA NA 5
5
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 15.3% %
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 10.7% %
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 6.1% %
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 6.7% %
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 51.5% %
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 4.5% %
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 6.2% %
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 4.0% %
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 0.7% %
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 2.7% %
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 95.0% %
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 95.9% %
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 20.3% %
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 23.7% 12.2%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 0.7% 0.5%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 89.9% 98.6%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 88.9% 97.7%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 2.0% 3.0%

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