General Information: PUEBLO NORTE SENIOR LIVING COMMUNITY
Nursing home name PUEBLO NORTE SENIOR LIVING COMMUNITY
Address7100 EAST MESCAL STREET
SCOTTSDALE, AZ 85254
Phone number (480) 948-5800
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare
Continue Care Retirement CommunityYes
Resident and family councils Resident
Certified number of beds 84
Total number of residents 53
Perc of occupied beds 63
Sprinkler status Yes
Number of Facility Reported Incidents0
Number of Substantiated Complaints2
Number of Fines0
Total Amount of Fines$0
Total Number of Penalties0
Total Number of Penalties0
Ratings Summary: PUEBLO NORTE SENIOR LIVING COMMUNITY
Overall rating 4
4
Nursing Home Staffing 4
4
Registered Nurses only 4
4
Health Inspections 4
4
Quality Measures 4
4
Nursing Home Staffing Info: PUEBLO NORTE SENIOR LIVING COMMUNITY
National AverageArizona AveragePUEBLO NORTE SENIOR LIVING COMMUNITY
Overall staff rating NA NA 4
4
Registered Nurses only rating NANA 4
4
Total Number of Residents NA NA 53
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 4.56 hours 4.37 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.94 hours 2.11 hours
Registered Nurses Hours per Residents per Day 0.81 hours 1.03 hours 0.89 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 0.91 hours 1.22 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.62 hours 2.26 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.16 hours 0.35 hours
Health Survey: PUEBLO NORTE SENIOR LIVING COMMUNITY
Heath Survey Summary on 2014-02-20
Total Number of Health Deficiencies 1
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Heath Survey Summary on 2013-02-07
Total Number of Health Deficiencies 6
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Heath Survey Summary on 2011-11-10
Total Number of Health Deficiencies 7
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Health Survey Details: PUEBLO NORTE SENIOR LIVING COMMUNITY
Inspection Results: 02/20/2014
Corrected Deficiency Scope and Severity
03/28/2014 Keep accurate, complete and organized clinical records on each resident that meet professional standards. Pattern/Minimal harm or potential for actual harm
Inspection Results: 02/07/2013
Corrected Deficiency Scope and Severity
03/15/2013 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Isolated/Minimal harm or potential for actual harm
03/15/2013 Give residents a notice of rights, rules, services and charges. Isolated/Minimal harm or potential for actual harm
03/15/2013 Ensure that residents are fully informed and understand their health status, care and treatments. Pattern/Minimal harm or potential for actual harm
03/15/2013 Ensure services provided by the nursing facility meet professional standards of quality. Isolated/Minimal harm or potential for actual harm
03/15/2013 Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Isolated/Minimal harm or potential for actual harm
03/15/2013 Have a program that investigates, controls and keeps infection from spreading. Isolated/Minimal harm or potential for actual harm
Inspection Results: 11/10/2011
Corrected Deficiency Scope and Severity
12/20/2011 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Pattern/Minimal harm or potential for actual harm
12/20/2011 Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Pattern/Minimal harm or potential for actual harm
12/20/2011 Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion. Pattern/Minimal harm or potential for actual harm
12/20/2011 Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. Pattern/Minimal harm or potential for actual harm
12/20/2011 Have a program that investigates, controls and keeps infection from spreading. Isolated/Minimal harm or potential for actual harm
12/20/2011 Make sure that a working call system is available in each resident's room or bathroom and bathing area. Isolated/Minimal harm or potential for actual harm
12/20/2011 Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility Pattern/Minimal harm or potential for actual harm

Fire Safety Survey: PUEBLO NORTE SENIOR LIVING COMMUNITY
Fire Safety Survey Summary on 2014-02-24
Total Number of Fire SafetyDeficiencies 3
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2013-02-14
Total Number of Fire SafetyDeficiencies 5
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2011-11-15
Total Number of Fire SafetyDeficiencies 3
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Fire Safety Survey: PUEBLO NORTE SENIOR LIVING COMMUNITY
Fire Safety Survey Results: 02/24/2014
Corrected Deficiency Severity
03/25/2014 Corridor and hallway doors that block smoke. Isolated/Minimal harm or potential for actual harm
03/25/2014 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. Pattern/Minimal harm or potential for actual harm
03/25/2014 Properly protected cooking facilities. Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Results: 02/14/2013
Corrected Deficiency Severity
02/28/2013 Automatic sprinkler systems that have been maintained in working order. Pattern/Minimal harm or potential for actual harm
02/28/2013 Properly protected cooking facilities. Widespread /Minimal harm or potential for actual harm
02/28/2013 Properly installed electrical wiring and equipment. Pattern/Minimal harm or potential for actual harm
02/28/2013 Properly maintained smoke detectors. Widespread /Minimal harm or potential for actual harm
02/28/2013 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. Isolated/Minimal harm or potential for actual harm
Fire Safety Survey Results: 11/15/2011
Corrected Deficiency Severity
12/19/2011 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. Pattern/Minimal harm or potential for actual harm
12/19/2011 Automatic sprinkler systems that have been maintained in working order. Pattern/Minimal harm or potential for actual harm
12/19/2011 Properly protected cooking facilities. Pattern/Minimal harm or potential for actual harm

Resident Complaints: PUEBLO NORTE SENIOR LIVING COMMUNITY
Not available

Quality Measures: PUEBLO NORTE SENIOR LIVING COMMUNITY
Quality Measures National Average Arizona Average PUEBLO NORTE SENIOR LIVING COMMUNITY
Overall quality rating NA NA 4
4
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 15.3% 13.4%
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 10.7% 7.4%
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 6.1% 2.8%
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 6.7% 9.8%
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 51.5% %
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 4.5% 7.7%
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 6.2% 21.7%
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 4.0% 0.0%
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 0.7% 0.0%
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 2.7% 3.3%
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 95.0% 97.8%
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 95.9% 100.0%
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 20.3% 12.0%
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 23.7% 17.9%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 0.7% 0.2%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 89.9% 98.4%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 88.9% 97.0%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 2.0% 1.6%

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