General Information: COOK HEALTH CARE
Nursing home name COOK HEALTH CARE
Address11527 W PEORIA AVE
YOUNGTOWN, AZ 85363
Phone number (623) 933-4683
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityNo
Resident and family councils BOTH
Certified number of beds 128
Total number of residents 116
Perc of occupied beds 91
Sprinkler status fully sprinklered
Last health survey date 12/31/2009
Fire survey date: 01/08/2010
Ratings Summary: COOK HEALTH CARE
Overall rating 3 out of 5 stars
3 out of 5 stars
Nursing Home Staffing 4 out of 5 stars
4 out of 5 stars
Registered Nurses only 4 out of 5 stars
4 out of 5 stars
Health Inspections 2 out of 5 stars
2 out of 5 stars
Quality Measures 4 out of 5 stars
4 out of 5 stars
Nursing Home Staffing Info: COOK HEALTH CARE
National AverageCOOK HEALTH CARE
Overall staff rating Not Available. 4 out of 5 stars
4 out of 5 stars
Registered Nurses only rating Not Available 4 out of 5 stars
4 out of 5 stars
Total Number of Residents 94.2 116
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.4 hours 1.24 hours
Registered Nurses Hours per Residents per Day 0.6 hours 0.58 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.8 hours 0.66 hours
Certified Nursing Assistants Hours per Residents per Day 0.6 hours 0.58 hours
Health Inpections: COOK HEALTH CARE
Inspection Results: 12/31/2009
CorrectedCategoryDeficiencySeverity
02/08/2010Administration Deficiencies Get services outside the nursing home that meet professional standards. D
02/08/2010Quality Care Deficiencies Give professional services that meet a professional standard of quality. D
02/08/2010Mistreatment Deficiencies Keep each resident free from physical restraints, unless needed for medical treatment. D
Inspection Results: 11/06/2008
CorrectedCategoryDeficiencySeverity
12/15/2008Pharmacy Service Deficiencies 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. E
12/15/2008Environmental Deficiencies Make sure that the nursing home area is free of dangers that cause accidents. E
12/15/2008Quality Care Deficiencies Give professional services that meet a professional standard of quality. D
12/15/2008Resident Assessment Deficiencies Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
Inspection Results: 11/02/2007
CorrectedCategoryDeficiencySeverity
12/04/2007Resident Assessment Deficiencies Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D

Fire Safety Inpections: COOK HEALTH CARE
Inspection Results: 01/08/2010
CorrectedCategoryDeficiencySeverity
02/02/2010Automatic Sprinkler Systems Deficiencies automatic sprinkler systems that have been maintained in working order. E
02/02/2010Illumination and Emergency Power Deficiencies properly located and lighted "Exit" signs. D
02/02/2010Illumination and Emergency Power Deficiencies proper backup exit lighting. D
02/02/2010Hazardous Area Deficiencies construction that can resist fire for one hour or an approved fire extinguishing system. E
Inspection Results: 11/12/2008
CorrectedCategoryDeficiencySeverity
12/08/2008Illumination and Emergency Power Deficiencies proper backup exit lighting. D
12/08/2008Fire Alarm Systems Deficiencies properly maintained smoke detectors. C
12/08/2008Hazardous Area Deficiencies construction that can resist fire for one hour or an approved fire extinguishing system. E
Inspection Results: 10/31/2007
CorrectedCategoryDeficiencySeverity
01/25/2008Illumination and Emergency Power Deficiencies properly located and lighted "Exit" signs. D
01/25/2008Medical Gases and Anesthetizing Areas Deficiencies proper medical gas storage and administration areas. E
01/25/2008Illumination and Emergency Power Deficiencies proper backup exit lighting. E
01/25/2008Exits and Egress Deficiencies exits that are accessible at all times. D
01/25/2008Smoke Compartmentation and Control Deficiencies walls or barriers that prevent smoke from passing through and would resist fire for at least one hour. D

Resident Complaints: COOK HEALTH CARE
Date Complaint Substantiated: 10/20/2009
CorrectedCategoryDeficiencySeverity
12/23/2009Administration Deficiencies Set up or keep a group of people to review and ensure quality. E
12/23/2009Administration Deficiencies Make sure that nurse aides show they have the skills to be able to care for residents. E
12/23/2009Quality Care Deficiencies Use a registered nurse at least 8 hours a day, 7 days a week. F
12/23/2009Quality Care Deficiencies Give each resident enough fluids to keep them healthy and prevent dehydration. G
12/23/2009Environmental Deficiencies Make sure that the nursing home area is free of dangers that cause accidents. D
12/23/2009Quality Care Deficiencies Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. E
12/23/2009Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible. D
12/23/2009Resident Assessment Deficiencies Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
12/23/2009Environmental Deficiencies Keep sound levels comfortable. E
12/23/2009Quality Care Deficiencies Provide social services for related medical problems to help each resident achieve the highest possible quality of life. D
12/23/2009Resident Rights Deficiencies Provide care for each resident in a way that keeps or builds the resident's quality of life. G
12/23/2009Mistreatment Deficiencies Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. E
12/23/2009Mistreatment Deficiencies 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. E
12/23/2009Mistreatment Deficiencies Protect each resident from all abuse, physical punishment, and being separated from others. E
12/23/2009Resident Rights Deficiencies Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. D
12/23/2009Resident Rights Deficiencies Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help. D
12/23/2009Resident Rights Deficiencies Give the resident's legal representative the same rights as the resident. D

Quality Measures: COOK HEALTH CARE
Quality MeasuresNational AverageCOOK HEALTH CARE
Overall quality rating Not Available 4 out of 5 stars
4 out of 5 stars
Long-Stay Residents
Percent of long-stay residents who are more depressed or anxious 14% 11%
Percent of low-risk long-stay residents who have pressure sores 2% 1%
Percent of long-stay residents given influenza vaccination during the flu season 91% 90+%
Percent of high-risk long-stay residents who have pressure sores 11% 6%
Percent of long-stay residents who have moderate to severe pain 3% 1%
Percent of long-stay residents whose need for help with daily activities has increased 14% 27%
Percent of long-stay residents who had a urinary tract infection 9% 5%
Percent of long-stay residents who have/had a catheter inserted and left in their bladder 5% 2%
Percent of long-stay residents who lose too much weight 8% 4%
Percent of low-risk long-stay residents who lose control of their bowels or bladder 50% 47%
Percent of long-stay residents whose ability to move about in and around their room got worse 11% 11%
Percent of long-stay residents who spend most of their time in bed or in a chair 4% 1%
Percent of long-stay residents who were assessed and given pneumococcal vaccination 89% 90+%
Percent of long-stay residents who were physically restrained 3% 0%
Short-Stay Residents
Percent of short-stay residents given influenza vaccination during the flu season 83% 90+%
Percent of short-stay residents who were assessed and given pneumococcal vaccination 83% 90+%
Percent of short-stay residents who had moderate to severe pain 19% 23%
Percent of short-stay residents who have pressure sores 13% 19%
Percent of short-stay residents who have delirium 2% 0%
Severity Codes Explanation. Note: The higher the letter, the higher the severity.
AIsolated /Potential for minimal harm
BPattern /Potential for minimal harm
CWidespread /Potential for minimal harm
DIsolated /Minimal harm or potential for actual harm
EPattern /Minimal harm or potential for actual harm
FWidespread /Minimal harm or potential for actual harm
GIsolated /Actual harm
HPattern /Actual harm
IWidespread /Actual harm
JIsolated /Immediate jeopardy to resident health or safety
KPattern /Immediate jeopardy to resident health or safety
LWidespread /Immediate jeopardy to resident health or safety
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