General Information: ARLINGTON COVE HEALTHCARE, LLC
Nursing home name ARLINGTON COVE HEALTHCARE, LLC
Address333 MELODY DRIVE
TRUMANN, AR 72472
Phone number (870) 483-7623
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesNo
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityNo
Resident and family councils Resident
Certified number of beds 77
Total number of residents 36
Perc of occupied beds 46
Sprinkler status Yes
Number of Facility Reported Incidents0
Number of Substantiated Complaints8
Number of Fines4
Total Amount of Fines$3900
Total Number of Penalties1
Total Number of Penalties5
Ratings Summary: ARLINGTON COVE HEALTHCARE, LLC
Overall rating 2
2
Nursing Home Staffing 5
5
Registered Nurses only 5
5
Health Inspections 1
1
Quality Measures 3
3
Nursing Home Staffing Info: ARLINGTON COVE HEALTHCARE, LLC
National AverageArkansas AverageARLINGTON COVE HEALTHCARE, LLC
Overall staff rating NA NA 5
5
Registered Nurses only rating NANA 5
5
Total Number of Residents NA NA 36
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 4.31 hours 4.84 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.5 hours 1.96 hours
Registered Nurses Hours per Residents per Day 0.81 hours 0.53 hours 1.01 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 0.97 hours 0.95 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.81 hours 2.88 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.05 hours 0.02 hours
Health Survey: ARLINGTON COVE HEALTHCARE, LLC
Heath Survey Summary on 2013-09-26
Total Number of Health Deficiencies 1
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Heath Survey Summary on 2012-08-22
Total Number of Health Deficiencies 9
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Heath Survey Summary on 2011-07-22
Total Number of Health Deficiencies 30
Scope and Severity of most Severe Health Deficiency Pattern/Actual harm
Health Survey Details: ARLINGTON COVE HEALTHCARE, LLC
Inspection Results: 09/26/2013
Corrected Deficiency Scope and Severity
10/26/2013 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Isolated/Minimal harm or potential for actual harm
Inspection Results: 08/22/2012
Corrected Deficiency Scope and Severity
09/14/2012 Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion. Pattern/Minimal harm or potential for actual harm
09/14/2012 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated/Minimal harm or potential for actual harm
09/14/2012 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Pattern/Minimal harm or potential for actual harm
08/22/2012 Provide housekeeping and maintenance services. Widespread/Potential for minimal harm
09/14/2012 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated/Minimal harm or potential for actual harm
09/14/2012 Ensure that residents are safe from serious medication errors. Pattern/Minimal harm or potential for actual harm
09/14/2012 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. Pattern/Minimal harm or potential for actual harm
09/14/2012 Store, cook, and serve food in a safe and clean way. Widespread /Minimal harm or potential for actual harm
09/14/2012 Have a program that investigates, controls and keeps infection from spreading. Pattern/Minimal harm or potential for actual harm
Inspection Results: 07/22/2011
Corrected Deficiency Scope and Severity
08/21/2011 Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Pattern/Minimal harm or potential for actual harm
09/26/2011 Ensure that residents are safe from serious medication errors. Isolated/Minimal harm or potential for actual harm
09/26/2011 Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Pattern/Minimal harm or potential for actual harm
09/26/2011 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Pattern/Minimal harm or potential for actual harm
08/21/2011 Ensure residents maintain acceptable nutritional status. Pattern/Actual harm
09/26/2011 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Pattern/Minimal harm or potential for actual harm
08/21/2011 Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion. Pattern/Minimal harm or potential for actual harm
08/21/2011 Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. Isolated/Minimal harm or potential for actual harm
08/21/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Pattern/Minimal harm or potential for actual harm
08/21/2011 Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed. Pattern/Minimal harm or potential for actual harm
08/21/2011 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated/Minimal harm or potential for actual harm
08/21/2011 Coordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients. Isolated/Minimal harm or potential for actual harm
08/21/2011 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Pattern/Actual harm
08/21/2011 Provide housekeeping and maintenance services. Pattern/Minimal harm or potential for actual harm
08/21/2011 Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. Pattern/Minimal harm or potential for actual harm
08/21/2011 Provide medically-related social services to help each resident achieve the highest possible quality of life. Pattern/Minimal harm or potential for actual harm
08/21/2011 Provide activities to meet the interests and needs of each resident. Pattern/Minimal harm or potential for actual harm
08/21/2011 Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Pattern/Minimal harm or potential for actual harm
07/22/2011 Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Widespread/Potential for minimal harm
08/21/2011 Keep each resident free from physical restraints, unless needed for medical treatment. Pattern/Minimal harm or potential for actual harm
08/21/2011 Store, cook, and serve food in a safe and clean way. Widespread /Minimal harm or potential for actual harm
08/21/2011 Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. Widespread /Minimal harm or potential for actual harm
08/21/2011 Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Pattern/Minimal harm or potential for actual harm
09/26/2011 Have a program that investigates, controls and keeps infection from spreading. Pattern/Minimal harm or potential for actual harm
08/21/2011 Put firmly secured handrails on each side of hallways. Pattern/Minimal harm or potential for actual harm
08/21/2011 Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Pattern/Minimal harm or potential for actual harm
08/21/2011 Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident . Pattern/Actual harm
08/21/2011 1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews. Widespread /Minimal harm or potential for actual harm
08/21/2011 Make sure that nurse aides show they have the skills and techniques to be able to care for residents' needs. Pattern/Minimal harm or potential for actual harm
08/21/2011 Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. Pattern/Actual harm

Fire Safety Survey: ARLINGTON COVE HEALTHCARE, LLC
Fire Safety Survey Summary on 2013-09-23
Total Number of Fire SafetyDeficiencies 1
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2012-08-21
Total Number of Fire SafetyDeficiencies 3
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2011-07-19
Total Number of Fire SafetyDeficiencies 5
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Fire Safety Survey: ARLINGTON COVE HEALTHCARE, LLC
Fire Safety Survey Results: 09/23/2013
Corrected Deficiency Severity
10/26/2013 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. Widespread /Minimal harm or potential for actual harm
Fire Safety Survey Results: 08/21/2012
Corrected Deficiency Severity
09/14/2012 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. Widespread /Minimal harm or potential for actual harm
09/14/2012 Posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Isolated/Minimal harm or potential for actual harm
09/14/2012 Heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Widespread/Potential for minimal harm
Fire Safety Survey Results: 07/19/2011
Corrected Deficiency Severity
08/21/2011 Corridors that are separated from use areas by walls constructed to limit the passage of smoke. Pattern/Minimal harm or potential for actual harm
08/21/2011 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. Pattern/Minimal harm or potential for actual harm
08/21/2011 Heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Widespread /Minimal harm or potential for actual harm
08/21/2011 Exits that are free from obstructions and can be used at all times. Widespread /Minimal harm or potential for actual harm
08/21/2011 Proper medical gas storage and administration areas. Pattern/Minimal harm or potential for actual harm

Resident Complaints: ARLINGTON COVE HEALTHCARE, LLC
Date Complaint Substantiated: 11/15/2013
CorrectedCategoryDeficiencySeverity
12/15/2013Reasonably accommodate the needs and preferences of each resident. E
12/15/2013Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. E
12/15/2013Make sure that a working call system is available in each resident's room or bathroom and bathing area. F
Date Complaint Substantiated: 04/18/2013
CorrectedCategoryDeficiencySeverity
05/10/2013Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. E
05/10/2013Provide necessary care and services to maintain or improve the highest well being of each resident . E
Date Complaint Substantiated: 09/12/2012
CorrectedCategoryDeficiencySeverity
09/26/2012Make sure that a working call system is available in each resident's room or bathroom and bathing area. E
Date Complaint Substantiated: 06/01/2012
CorrectedCategoryDeficiencySeverity
06/22/2012Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
Date Complaint Substantiated: 03/01/2012
CorrectedCategoryDeficiencySeverity
03/22/2012Provide necessary care and services to maintain or improve the highest well being of each resident . D

Quality Measures: ARLINGTON COVE HEALTHCARE, LLC
Quality Measures National Average Arkansas Average ARLINGTON COVE HEALTHCARE, LLC
Overall quality rating NA NA 3
3
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 16.5% 9.8%
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 8.6% 6.9%
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 6.3% 19.3%
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 6.7% 13.3%
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 33.5% 33.3%
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 3.3% 3.5%
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 5.4% 12.4%
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 3.2% 13.5%
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 1.5% 1.9%
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 3.6% 1.9%
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 95.1% 88.6%
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 97.1% 100.0%
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 23.9% 12.2%
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 18.6% 25.3%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 1.3% 3.7%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 89.6% 97.0%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 87.6% 99.1%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 3.6% 5.3%

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