General Information: ANAHEIM TERRACE CARE CENTER
Nursing home name ANAHEIM TERRACE CARE CENTER
Address141 SOUTH KNOTT AVENUE
ANAHEIM, CA 92804
Phone number (714) 821-7310
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityNo
Resident and family councils Resident
Certified number of beds 99
Total number of residents 75
Perc of occupied beds 75
Sprinkler status Yes
Number of Facility Reported Incidents0
Number of Substantiated Complaints1
Number of Fines0
Total Amount of Fines$0
Total Number of Penalties0
Total Number of Penalties0
Ratings Summary: ANAHEIM TERRACE CARE CENTER
Overall rating 4
4
Nursing Home Staffing 4
4
Registered Nurses only 4
4
Health Inspections 2
2
Quality Measures 5
5
Nursing Home Staffing Info: ANAHEIM TERRACE CARE CENTER
National AverageCalifornia AverageANAHEIM TERRACE CARE CENTER
Overall staff rating NA NA 4
4
Registered Nurses only rating NANA 4
4
Total Number of Residents NA NA 75
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 4.49 hours 3.95 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.8 hours 1.57 hours
Registered Nurses Hours per Residents per Day 0.81 hours 0.88 hours 1.03 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 0.92 hours 0.54 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.69 hours 2.38 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.14 hours 0.14 hours
Health Survey: ANAHEIM TERRACE CARE CENTER
Heath Survey Summary on 2014-01-03
Total Number of Health Deficiencies 14
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Heath Survey Summary on 2012-11-20
Total Number of Health Deficiencies 18
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Heath Survey Summary on 2011-12-01
Total Number of Health Deficiencies 19
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Health Survey Details: ANAHEIM TERRACE CARE CENTER
Inspection Results: 01/03/2014
Corrected Deficiency Scope and Severity
01/31/2014 Try to resolve each resident's complaints quickly. Isolated/Minimal harm or potential for actual harm
01/31/2014 Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Isolated/Minimal harm or potential for actual harm
01/31/2014 Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Isolated/Minimal harm or potential for actual harm
01/31/2014 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated/Minimal harm or potential for actual harm
01/31/2014 Develop a post-discharge plan with the resident and family for the resident's care after leaving the nursing home. Isolated/Minimal harm or potential for actual harm
01/31/2014 Maintain 15 months of resident assessments in the resident's active clinical record. Pattern/Potential for minimal harm
01/31/2014 Provide necessary care and services to maintain or improve the highest well being of each resident . Pattern/Minimal harm or potential for actual harm
01/31/2014 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Isolated/Minimal harm or potential for actual harm
01/31/2014 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. Widespread /Minimal harm or potential for actual harm
01/31/2014 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. Pattern/Potential for minimal harm
01/31/2014 Have a program that investigates, controls and keeps infection from spreading. Widespread /Minimal harm or potential for actual harm
01/31/2014 Give or get quality laboratory services/tests in a timely manner to meet the needs of residents. Isolated/Minimal harm or potential for actual harm
01/31/2014 Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated/Minimal harm or potential for actual harm
01/31/2014 Train all employees on what to do in an emergency, and carry out unannounced staff drills. Isolated/Minimal harm or potential for actual harm
Inspection Results: 11/20/2012
Corrected Deficiency Scope and Severity
12/19/2012 Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Isolated/Minimal harm or potential for actual harm
12/19/2012 Provide medically-related social services to help each resident achieve the highest possible quality of life. Isolated/Minimal harm or potential for actual harm
12/19/2012 Keep residents' personal and medical records private and confidential. Isolated/Minimal harm or potential for actual harm
12/19/2012 Try to resolve each resident's complaints quickly. Isolated/Minimal harm or potential for actual harm
12/19/2012 Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Isolated/Minimal harm or potential for actual harm
12/19/2012 Train all employees on what to do in an emergency, and carry out unannounced staff drills. Isolated/Minimal harm or potential for actual harm
12/19/2012 Keep clinical record information safe. Pattern/Potential for minimal harm
12/19/2012 Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility Pattern/Potential for minimal harm
12/19/2012 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Pattern/Minimal harm or potential for actual harm
12/19/2012 Make sure that a working call system is available in each resident's room or bathroom and bathing area. Isolated/Minimal harm or potential for actual harm
12/19/2012 Have a program that investigates, controls and keeps infection from spreading. Isolated/Minimal harm or potential for actual harm
12/19/2012 Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Pattern/Potential for minimal harm
12/19/2012 Provide routine and 24-hour emergency dental care for each resident. Isolated/Minimal harm or potential for actual harm
12/19/2012 Make sure that doctors visit residents regularly, as required. Isolated/Minimal harm or potential for actual harm
12/19/2012 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. Isolated/Minimal harm or potential for actual harm
12/19/2012 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Isolated/Minimal harm or potential for actual harm
12/19/2012 Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. Isolated/Minimal harm or potential for actual harm
12/19/2012 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated/Minimal harm or potential for actual harm
Inspection Results: 12/01/2011
Corrected Deficiency Scope and Severity
12/27/2011 Maintain comfortable sound levels. Isolated/Minimal harm or potential for actual harm
12/27/2011 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated/Minimal harm or potential for actual harm
12/27/2011 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Isolated/Minimal harm or potential for actual harm
12/27/2011 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Isolated/Minimal harm or potential for actual harm
12/27/2011 Allow residents to easily view the results of the nursing home's most recent inspection. Pattern/Potential for minimal harm
12/27/2011 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated/Minimal harm or potential for actual harm
12/27/2011 Make sure that residents receive treatments/services to maintain or improve their ability to care for themselves. Isolated/Minimal harm or potential for actual harm
12/27/2011 Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Isolated/Minimal harm or potential for actual harm
12/27/2011 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated/Minimal harm or potential for actual harm
12/27/2011 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Isolated/Minimal harm or potential for actual harm
12/27/2011 Develop policies and procedures for influenza and pneumococcal immunizations. Isolated/Minimal harm or potential for actual harm
12/27/2011 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. Pattern/Potential for minimal harm
12/27/2011 Provide special eating equipment and utensils for each resident who needs them. Isolated/Minimal harm or potential for actual harm
12/27/2011 Store, cook, and serve food in a safe and clean way. Widespread /Minimal harm or potential for actual harm
12/27/2011 Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. Isolated/Minimal harm or potential for actual harm
12/27/2011 At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. Isolated/Minimal harm or potential for actual harm
12/27/2011 Have a program that investigates, controls and keeps infection from spreading. Isolated/Minimal harm or potential for actual harm
12/27/2011 Have enough backup water supply for essential areas of the nursing home. Pattern/Potential for minimal harm
12/27/2011 Choose a doctor to serve as the medical director to create resident care policies and coordinate medical care in the facility. Isolated/Minimal harm or potential for actual harm

Fire Safety Survey: ANAHEIM TERRACE CARE CENTER
Fire Safety Survey Summary on 2014-01-08
Total Number of Fire SafetyDeficiencies 8
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2012-11-20
Total Number of Fire SafetyDeficiencies 1
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2011-12-05
Total Number of Fire SafetyDeficiencies 5
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Fire Safety Survey: ANAHEIM TERRACE CARE CENTER
Fire Safety Survey Results: 01/08/2014
Corrected Deficiency Severity
01/23/2014 Corridor and hallway doors that block smoke. Isolated/Minimal harm or potential for actual harm
01/23/2014 Signs that state that exit doors are to be kept closed. Isolated/Minimal harm or potential for actual harm
01/23/2014 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. Isolated/Minimal harm or potential for actual harm
01/23/2014 Portable fire extinguishers. Isolated/Minimal harm or potential for actual harm
01/23/2014 Restrictions on the use of highly flammable decorations. Isolated/Minimal harm or potential for actual harm
01/23/2014 Proper medical gas storage and administration areas. Isolated/Minimal harm or potential for actual harm
01/23/2014 Proper construction of ducts through walls designed to prevent smoke passage. Isolated/Minimal harm or potential for actual harm
01/23/2014 Properly installed electrical wiring and equipment. Pattern/Potential for minimal harm
Fire Safety Survey Results: 11/20/2012
Corrected Deficiency Severity
11/28/2012 Walls that prevent smoke from passing through and would resist fire for at least one hour. Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Results: 12/05/2011
Corrected Deficiency Severity
12/27/2011 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. Isolated/Minimal harm or potential for actual harm
12/27/2011 Corridor and hallway doors that block smoke. Isolated/Minimal harm or potential for actual harm
12/27/2011 Record of quarterly fire drills for each shift under varying conditions. Widespread/Potential for minimal harm
12/27/2011 Automatic sprinkler systems that have been maintained in working order. Isolated/Minimal harm or potential for actual harm
12/27/2011 Properly installed electrical wiring and equipment. Isolated/Minimal harm or potential for actual harm

Resident Complaints: ANAHEIM TERRACE CARE CENTER
Date Complaint Substantiated: 07/17/2013
CorrectedCategoryDeficiencySeverity
08/03/2013Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. D

Quality Measures: ANAHEIM TERRACE CARE CENTER
Quality Measures National Average California Average ANAHEIM TERRACE CARE CENTER
Overall quality rating NA NA 5
5
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 11.7% 8.1%
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 5.9% 3.1%
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 6.2% 2.8%
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 5.8% 3.1%
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 45.3% 60.6%
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 3.3% 3.5%
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 5.3% 1.2%
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 1.8% 0.0%
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 2.1% 0.6%
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 1.6% 1.8%
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 92.3% 100.0%
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 94.6% 100.0%
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 16.5% 4.9%
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 16.9% 14.9%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 0.9% 0.6%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 81.1% 95.6%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 79.8% 92.3%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 2.0% 2.7%

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