General Information: PORTLAND CARE & REHAB CENTER,
Nursing home name PORTLAND CARE & REHAB CENTER,
Address333 MAIN ST
PORTLAND, CT 06480
Phone number (860) 342-0370
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesNo
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityNo
Resident and family councils Resident
Certified number of beds 65
Total number of residents 63
Perc of occupied beds 96
Sprinkler status Yes
Number of Facility Reported Incidents4
Number of Substantiated Complaints1
Number of Fines1
Total Amount of Fines$2300
Total Number of Penalties0
Total Number of Penalties1
Ratings Summary: PORTLAND CARE & REHAB CENTER,
Overall rating 5
5
Nursing Home Staffing 5
5
Registered Nurses only 5
5
Health Inspections 3
3
Quality Measures 5
5
Nursing Home Staffing Info: PORTLAND CARE & REHAB CENTER,
National AverageConnecticut AveragePORTLAND CARE & REHAB CENTER,
Overall staff rating NA NA 5
5
Registered Nurses only rating NANA 5
5
Total Number of Residents NA NA 63
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 4.07 hours 7.62 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.62 hours 2.92 hours
Registered Nurses Hours per Residents per Day 0.81 hours 0.86 hours 2.15 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 0.76 hours 0.76 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.45 hours 4.7 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.13 hours 0.59 hours
Health Survey: PORTLAND CARE & REHAB CENTER,
Heath Survey Summary on 2013-09-26
Total Number of Health Deficiencies 4
Scope and Severity of most Severe Health Deficiency Isolated/Actual harm
Heath Survey Summary on 2012-12-10
Total Number of Health Deficiencies 5
Scope and Severity of most Severe Health Deficiency Isolated/Actual harm
Heath Survey Summary on 2011-10-26
Total Number of Health Deficiencies 6
Scope and Severity of most Severe Health Deficiency Isolated/Actual harm
Health Survey Details: PORTLAND CARE & REHAB CENTER,
Inspection Results: 09/26/2013
Corrected Deficiency Scope and Severity
12/09/2013 Allow residents the right to participate in the planning or revision of care and treatment. Isolated/Minimal harm or potential for actual harm
12/09/2013 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated/Actual harm
12/09/2013 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated/Actual harm
12/09/2013 Operate and provide services according to Federal, State, and local laws and professional standards. Pattern/Minimal harm or potential for actual harm
Inspection Results: 12/10/2012
Corrected Deficiency Scope and Severity
01/28/2013 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated/Actual harm
01/28/2013 Ensure services provided by the nursing facility meet professional standards of quality. Isolated/Minimal harm or potential for actual harm
01/28/2013 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Isolated/Minimal harm or potential for actual harm
01/28/2013 Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Pattern/Potential for minimal harm
01/28/2013 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated/Minimal harm or potential for actual harm
Inspection Results: 10/26/2011
Corrected Deficiency Scope and Severity
12/07/2011 Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Pattern/Minimal harm or potential for actual harm
12/07/2011 Ensure services provided by the nursing facility meet professional standards of quality. Isolated/Minimal harm or potential for actual harm
12/07/2011 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated/Minimal harm or potential for actual harm
12/07/2011 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated/Actual harm
12/07/2011 Operate and provide services according to Federal, State, and local laws and professional standards. Widespread/Potential for minimal harm
12/07/2011 1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews. Isolated/Minimal harm or potential for actual harm

Fire Safety Survey: PORTLAND CARE & REHAB CENTER,
Fire Safety Survey Summary on 2013-09-26
Total Number of Fire SafetyDeficiencies 0
Scope and Severity of most Severe Health Deficiency
Fire Safety Survey Summary on 2012-12-03
Total Number of Fire SafetyDeficiencies 3
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2011-10-26
Total Number of Fire SafetyDeficiencies 2
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Fire Safety Survey: PORTLAND CARE & REHAB CENTER,
Fire Safety Survey Results: 12/03/2012
Corrected Deficiency Severity
02/20/2013 Corridor and hallway doors that block smoke. Isolated/Minimal harm or potential for actual harm
02/20/2013 Walls that prevent smoke from passing through and would resist fire for at least one hour. Pattern/Minimal harm or potential for actual harm
02/20/2013 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Results: 10/26/2011
Corrected Deficiency Severity
01/10/2012 Heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Pattern/Minimal harm or potential for actual harm
01/10/2012 Other fire safety features required by fire safety codes. Widespread /Minimal harm or potential for actual harm

Resident Complaints: PORTLAND CARE & REHAB CENTER,
Date Complaint Substantiated: 02/20/2013
CorrectedCategoryDeficiencySeverity
03/04/2013Provide necessary care and services to maintain or improve the highest well being of each resident . E
03/04/2013Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. E
03/04/2013Protect each resident from mistreatment, neglect and misappropriation of personal property. E

Quality Measures: PORTLAND CARE & REHAB CENTER,
Quality Measures National Average Connecticut Average PORTLAND CARE & REHAB CENTER,
Overall quality rating NA NA 5
5
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 16.8% 39.4%
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 6.1% 2.1%
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 4.5% 2.2%
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 6.9% 3.3%
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 42.1% 16.7%
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 2.4% 2.5%
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 4.8% 0.8%
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 3.5% 0.0%
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 1.0% 0.0%
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 3.0% 0.0%
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 91.0% 92.2%
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 94.5% 85.2%
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 21.5% 28.1%
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 19.0% 5.0%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 0.8% 1.1%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 81.2% 80.5%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 80.4% 65.3%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 2.3% 3.1%

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