General Information: BEDFORD COURT HEALTHCARE CENT.
Nursing home name BEDFORD COURT HEALTHCARE CENT.
Address3701 INTERNATIONAL DRIVE
SILVER SPRING, MD 20906
Phone number (301) 598-2900
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityYes
Resident and family councils BOTH
Certified number of beds 60
Total number of residents 52
Perc of occupied beds 87
Sprinkler status fully sprinklered
Last health survey date 09/17/2009
Fire survey date: 10/14/2009
Ratings Summary: BEDFORD COURT HEALTHCARE CENT.
Overall rating 4 out of 5 stars
4 out of 5 stars
Nursing Home Staffing 1 out of 5 stars
1 out of 5 stars
Registered Nurses only 1 out of 5 stars
1 out of 5 stars
Health Inspections 4 out of 5 stars
4 out of 5 stars
Quality Measures 5 out of 5 stars
5 out of 5 stars
Nursing Home Staffing Info: BEDFORD COURT HEALTHCARE CENT.
National AverageBEDFORD COURT HEALTHCARE CENT.
Overall staff rating Not Available. 1 out of 5 stars
1 out of 5 stars
Registered Nurses only rating Not Available 1 out of 5 stars
1 out of 5 stars
Total Number of Residents 94.2 52
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.4 hours 1.34 hours
Registered Nurses Hours per Residents per Day 0.6 hours 0.37 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.8 hours 0.97 hours
Certified Nursing Assistants Hours per Residents per Day 0.6 hours 0.37 hours
Health Inpections: BEDFORD COURT HEALTHCARE CENT.
Inspection Results: 09/17/2009
CorrectedCategoryDeficiencySeverity
10/15/2009Administration Deficiencies Keep accurate and appropriate medical records. D
10/15/2009Quality Care Deficiencies Develop/implement required procedures for the administration of immunizations. D
10/15/2009Quality Care Deficiencies Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
10/15/2009Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible. D
Inspection Results: 08/28/2008
CorrectedCategoryDeficiencySeverity
10/27/2008Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible. D
10/27/2008Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable. E
10/27/2008Pharmacy Service Deficiencies 1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects. D
10/27/2008Administration Deficiencies Follow all laws and professional standards. D
10/27/2008Resident Rights Deficiencies Help and prepare each resident for a safe and easy discharge and transfer from the nursing home. B
10/27/2008Resident Rights Deficiencies Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. B
Inspection Results: 11/02/2007
CorrectedCategoryDeficiencySeverity
12/15/2007Pharmacy Service Deficiencies Properly mark drugs and other similar products. D
12/15/2007Quality Care Deficiencies Develop/implement required procedures for the administration of immunizations. E
12/15/2007Environmental Deficiencies Make sure that the nursing home area is free of dangers that cause accidents. D
12/15/2007Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible. D
12/15/2007Quality Care Deficiencies Give professional services that meet a professional standard of quality. E
12/15/2007Mistreatment Deficiencies 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D

Fire Safety Inpections: BEDFORD COURT HEALTHCARE CENT.
Inspection Results: 10/14/2009
CorrectedCategoryDeficiencySeverity
10/16/2009Medical Gases and Anesthetizing Areas Deficiencies proper medical gas storage and administration areas. B
10/14/2009Furnishings and Decorations Deficiencies exits that are free from obstructions and can be used at all times. B
10/15/2009Automatic Sprinkler Systems Deficiencies automatic sprinkler systems that have been maintained in working order. B
10/30/2009Interior Finish Deficiencies fire-resistant room wall surfaces. B
10/29/2009Corridor Walls and Doors Deficiencies corridor and hallway doors that block smoke. C
Inspection Results: 10/21/2008
CorrectedCategoryDeficiencySeverity
11/07/2008Medical Gases and Anesthetizing Areas Deficiencies proper medical gas storage and administration areas. B
10/24/2008Furnishings and Decorations Deficiencies exits that are free from obstructions and can be used at all times. B
Inspection Results: 12/04/2007
CorrectedCategoryDeficiencySeverity
01/14/2008Automatic Sprinkler Systems Deficiencies automatic sprinkler systems that have been maintained in working order. C

Resident Complaints: BEDFORD COURT HEALTHCARE CENT.
Date Complaint Substantiated: 03/16/2009
CorrectedCategoryDeficiencySeverity
04/10/2009Pharmacy Service Deficiencies Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. E
Date Complaint Substantiated: 06/06/2008
CorrectedCategoryDeficiencySeverity
07/05/2008Quality Care Deficiencies Make sure that each resident's nutritional needs were met. D
Date Complaint Substantiated: 04/09/2008
CorrectedCategoryDeficiencySeverity
05/16/2008Mistreatment Deficiencies 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
05/16/2008Administration Deficiencies Give or get lab tests to meet the needs of residents. D
05/16/2008Administration Deficiencies Keep accurate and appropriate medical records. B
05/16/2008Quality Care Deficiencies Give professional services that meet a professional standard of quality. D
05/16/2008Environmental Deficiencies Make sure that the nursing home area is free of dangers that cause accidents. D
05/16/2008Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible. D
05/16/2008Quality Care Deficiencies Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
Date Complaint Substantiated: 03/12/2008
CorrectedCategoryDeficiencySeverity
04/21/2008Resident Rights Deficiencies Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. D
04/21/2008Resident Assessment Deficiencies Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured. D
Date Complaint Substantiated: 05/09/2007
CorrectedCategoryDeficiencySeverity
05/09/2007Administration Deficiencies post nurse staffing information. B
05/09/2007Environmental Deficiencies Make sure that the nursing home area is free of dangers that cause accidents. E
05/31/2007Mistreatment Deficiencies Protect residents from mistreatment, neglect, and/or theft of personal property. D
Date Complaint Substantiated: 03/09/2007
CorrectedCategoryDeficiencySeverity
04/13/2007Quality Care Deficiencies Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
Date Complaint Substantiated: 02/13/2007
CorrectedCategoryDeficiencySeverity
03/02/2007Mistreatment Deficiencies Protect residents from mistreatment, neglect, and/or theft of personal property. D

Quality Measures: BEDFORD COURT HEALTHCARE CENT.
Quality MeasuresNational AverageBEDFORD COURT HEALTHCARE CENT.
Overall quality rating Not Available 5 out of 5 stars
5 out of 5 stars
Long-Stay Residents
Percent of long-stay residents who were physically restrained 3% 0%
Percent of long-stay residents who had a urinary tract infection 9% 11%
Percent of long-stay residents who lose too much weight 8% 4%
Percent of low-risk long-stay residents who have pressure sores 2% 3%
Percent of long-stay residents who have moderate to severe pain 3% 0%
Percent of long-stay residents who were assessed and given pneumococcal vaccination 89% 90+%
Percent of long-stay residents who have/had a catheter inserted and left in their bladder 5% 3%
Percent of long-stay residents who spend most of their time in bed or in a chair 4% 0%
Percent of long-stay residents whose need for help with daily activities has increased 14% 6%
Percent of low-risk long-stay residents who lose control of their bowels or bladder 50% 70%
Percent of long-stay residents given influenza vaccination during the flu season 91% 90+%
Percent of high-risk long-stay residents who have pressure sores 11% 12%
Percent of long-stay residents who are more depressed or anxious 14% 8%
Percent of long-stay residents whose ability to move about in and around their room got worse 11% 5%
Short-Stay Residents
Percent of short-stay residents who had moderate to severe pain 19% 3%
Percent of short-stay residents who were assessed and given pneumococcal vaccination 83% 90+%
Percent of short-stay residents who have delirium 2% 2%
Percent of short-stay residents who have pressure sores 13% 5%
Percent of short-stay residents given influenza vaccination during the flu season 83% 88%
Severity Codes Explanation. Note: The higher the letter, the higher the severity.
AIsolated /Potential for minimal harm
BPattern /Potential for minimal harm
CWidespread /Potential for minimal harm
DIsolated /Minimal harm or potential for actual harm
EPattern /Minimal harm or potential for actual harm
FWidespread /Minimal harm or potential for actual harm
GIsolated /Actual harm
HPattern /Actual harm
IWidespread /Actual harm
JIsolated /Immediate jeopardy to resident health or safety
KPattern /Immediate jeopardy to resident health or safety
LWidespread /Immediate jeopardy to resident health or safety
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