US Nursing Home Finder: JULIA MANOR HEALTH CARE CENTER HAGERSTOWN MD

Quick links for JULIA MANOR HEALTH CARE CENTER:
General Info of JULIA MANOR HEALTH CARE CENTER
Ratings Summary of JULIA MANOR HEALTH CARE CENTER
Nursing Home Staffing info of JULIA MANOR HEALTH CARE CENTER
Health Inspections of JULIA MANOR HEALTH CARE CENTER
Fire Safety Inspections of JULIA MANOR HEALTH CARE CENTER
Resident Complaints of JULIA MANOR HEALTH CARE CENTER
Quality Measures of JULIA MANOR HEALTH CARE CENTER
User reviews on JULIA MANOR HEALTH CARE CENTER

General Information: JULIA MANOR HEALTH CARE CENTER
Nursing home name	JULIA MANOR HEALTH CARE CENTER
Address	333 MILL STREET HAGERSTOWN, MD 21740
Phone number	(301) 665-8700
Located within a hospital	No
Type of ownership	For profit - Corporation
Owner operates multiple homes	No
Accept Medicare or Medicaid	Medicare and Medicaid
Continue Care Retirement Community	No
Resident and family councils	Resident
Certified number of beds	130
Total number of residents	129
Perc of occupied beds	99
Sprinkler status	Yes
Number of Facility Reported Incidents	12
Number of Substantiated Complaints	17
Number of Fines	0
Total Amount of Fines	$0
Total Number of Penalties	0
Total Number of Penalties	0

Ratings Summary: JULIA MANOR HEALTH CARE CENTER
Overall rating	4
Nursing Home Staffing	3
Registered Nurses only	3
Health Inspections	3
Quality Measures	5

Nursing Home Staffing Info: JULIA MANOR HEALTH CARE CENTER
	National Average	Maryland Average	JULIA MANOR HEALTH CARE CENTER
Overall staff rating	NA	NA	3
Registered Nurses only rating	NA	NA	3
Total Number of Residents	NA	NA	129
Total Number of Nurse Staff Hours per Resident per Day	4.11 hours	4.24 hours	3.42 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day	1.64 hours	1.82 hours	1.65 hours
Registered Nurses Hours per Residents per Day	0.81 hours	0.9 hours	0.71 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day	0.83 hours	0.91 hours	0.94 hours
Certified Nursing Assistants Hours per Residents per Day	2.47 hours	2.42 hours	1.77 hours
Physical Therapy Staffing Hours per Resident Per Day	0.1 hours	0.13 hours	0.13 hours

Health Survey: JULIA MANOR HEALTH CARE CENTER
Heath Survey Summary on 2013-02-08
Total Number of Health Deficiencies			4
Scope and Severity of most Severe Health Deficiency			Widespread /Minimal harm or potential for actual harm
Heath Survey Summary on 2011-12-20
Total Number of Health Deficiencies			3
Scope and Severity of most Severe Health Deficiency			Isolated/Minimal harm or potential for actual harm
Heath Survey Summary on 2010-12-21
Total Number of Health Deficiencies			4
Scope and Severity of most Severe Health Deficiency			Pattern/Minimal harm or potential for actual harm

Health Survey Details: JULIA MANOR HEALTH CARE CENTER
Inspection Results: 02/08/2013
Corrected	Deficiency	Scope and Severity
04/01/2013	Provide necessary care and services to maintain or improve the highest well being of each resident .	Isolated/Minimal harm or potential for actual harm
04/01/2013	Hire sufficient dietary support personnel.	Widespread /Minimal harm or potential for actual harm
04/01/2013	Store, cook, and serve food in a safe and clean way.	Widespread /Minimal harm or potential for actual harm
04/01/2013	Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.	Isolated/Minimal harm or potential for actual harm
Inspection Results: 12/20/2011
Corrected	Deficiency	Scope and Severity
02/02/2012	Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.	Isolated/Minimal harm or potential for actual harm
02/02/2012	Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.	Isolated/Minimal harm or potential for actual harm
02/02/2012	Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.	Isolated/Minimal harm or potential for actual harm
Inspection Results: 12/21/2010
Corrected	Deficiency	Scope and Severity
01/28/2011	Ensure services provided by the nursing facility meet professional standards of quality.	Isolated/Minimal harm or potential for actual harm
01/28/2011	Provide necessary care and services to maintain or improve the highest well being of each resident .	Isolated/Minimal harm or potential for actual harm
01/28/2011	Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.	Pattern/Minimal harm or potential for actual harm
01/28/2011	Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.	Isolated/Minimal harm or potential for actual harm

Fire Safety Survey: JULIA MANOR HEALTH CARE CENTER
Fire Safety Survey Summary on 2013-02-12
Total Number of Fire SafetyDeficiencies			3
Scope and Severity of most Severe Health Deficiency			Isolated/Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2011-11-16
Total Number of Fire SafetyDeficiencies			3
Scope and Severity of most Severe Health Deficiency			Isolated/Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2010-11-04
Total Number of Fire SafetyDeficiencies			2
Scope and Severity of most Severe Health Deficiency			Isolated/Minimal harm or potential for actual harm

Fire Safety Survey: JULIA MANOR HEALTH CARE CENTER
Fire Safety Survey Results: 02/12/2013
Corrected	Deficiency	Severity
03/01/2013	Automatic sprinkler systems that have been maintained in working order.	Pattern/Potential for minimal harm
03/01/2013	Heating and ventilation systems that have been properly installed according to the manufacturer's instructions.	Isolated/Minimal harm or potential for actual harm
03/01/2013	Proper medical gas storage and administration areas.	Pattern/Potential for minimal harm
Fire Safety Survey Results: 11/16/2011
Corrected	Deficiency	Severity
11/29/2011	Smoke barrier doors that can resist smoke for at least 20 minutes.	Widespread/Potential for minimal harm
11/29/2011	Fire resistant room wall surfaces.	Widespread/Potential for minimal harm
11/29/2011	Other fire safety features required by fire safety codes.	Isolated/Minimal harm or potential for actual harm
Fire Safety Survey Results: 11/04/2010
Corrected	Deficiency	Severity
11/10/2010	Smoke barrier doors that can resist smoke for at least 20 minutes.	Isolated/Minimal harm or potential for actual harm
11/10/2010	No-smoking signs where oxygen is used.	Widespread/Potential for minimal harm

Resident Complaints: JULIA MANOR HEALTH CARE CENTER
Date Complaint Substantiated: 01/15/2014
Corrected	Category	Deficiency	Severity
		Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	D
		Ensure services provided by the nursing facility meet professional standards of quality.	D
		Make sure that a working call system is available in each resident's room or bathroom and bathing area.	E
Date Complaint Substantiated: 10/30/2013
Corrected	Category	Deficiency	Severity
08/06/2013		1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.	D
Date Complaint Substantiated: 08/06/2013
Corrected	Category	Deficiency	Severity
09/24/2013		Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.	E
09/24/2013		Upon the death of a resident, convey the residents personal funds and an accounting of those funds to the appropriate party.	B
Date Complaint Substantiated: 09/26/2012
Corrected	Category	Deficiency	Severity
10/19/2012		Store, cook, and serve food in a safe and clean way.	C
10/19/2012		Provide housekeeping and maintenance services.	C
10/19/2012		Dispose of garbage and refuse properly.	C
Date Complaint Substantiated: 08/29/2012
Corrected	Category	Deficiency	Severity
10/12/2012		Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	D
10/12/2012		Provide necessary care and services to maintain or improve the highest well being of each resident .	D
Date Complaint Substantiated: 04/20/2012
Corrected	Category	Deficiency	Severity
06/15/2012		Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	D
06/15/2012		Ensure that residents receive proper treatment and assistive devices to maintain their vision and hearing.	D
06/15/2012		Provide necessary care and services to maintain or improve the highest well being of each resident .	D
Date Complaint Substantiated: 04/19/2012
Corrected	Category	Deficiency	Severity
		Upon the death of a resident, convey the residents personal funds and an accounting of those funds to the appropriate party.	B
Date Complaint Substantiated: 12/02/2011
Corrected	Category	Deficiency	Severity
01/16/2012		Provide necessary care and services to maintain or improve the highest well being of each resident .	D
01/16/2012		Ensure services provided by the nursing facility meet professional standards of quality.	D
01/16/2012		Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.	D
01/16/2012		Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.	D

Quality Measures: JULIA MANOR HEALTH CARE CENTER
Quality Measures	National Average	Maryland Average	JULIA MANOR HEALTH CARE CENTER
Overall quality rating	NA	NA	5
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased	15.4%	18.1%	16.9%
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain	8.3%	5.2%	2.2%
Percent of High Risk Long Stay Residents With Pressure Ulcers	6.1%	7.1%	4.2%
Percent of Long Stay Residents Who Lose Too Much Weight	7.2%	6.2%	3.9%
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder	43.9%	53.2%	52.5%
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder	3.2%	2.6%	1.4%
Percent of Long Stay Residents With a Urinary Tract Infection	6.2%	5.2%	2.5%
Percent of Long Stay Residents Who Have Depressive Symptoms	6.3%	3.8%	0.0%
Percent of Long Stay Residents Who Were Physically Restrained	1.4%	0.9%	0.3%
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury	3.2%	2.6%	2.0%
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine	92.7%	92.8%	94.0%
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine	94.3%	94.8%	94.4%
Percent of Long Stay Residents Who Received an Antipsychotic Medication	20.7%	16.4%	15.2%
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain	19.2%	14.5%	13.7%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened	1.2%	1.1%	0.3%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine	83.4%	82.9%	80.5%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine	82.4%	83.1%	76.3%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication	2.6%	2.3%	6.8%

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