General Information: GOLDEN LIVINGCENTER-HAGERSTOWN
Nursing home name GOLDEN LIVINGCENTER-HAGERSTOWN
Address750 DUAL HIGHWAY
HAGERSTOWN, MD 21740
Phone number (301) 797-4020
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityNo
Resident and family councils Both
Certified number of beds 140
Total number of residents 125
Perc of occupied beds 89
Sprinkler status Yes
Number of Facility Reported Incidents24
Number of Substantiated Complaints1
Number of Fines0
Total Amount of Fines$0
Total Number of Penalties0
Total Number of Penalties0
Ratings Summary: GOLDEN LIVINGCENTER-HAGERSTOWN
Overall rating 3
3
Nursing Home Staffing 2
2
Registered Nurses only 3
3
Health Inspections 3
3
Quality Measures 3
3
Nursing Home Staffing Info: GOLDEN LIVINGCENTER-HAGERSTOWN
National AverageMaryland AverageGOLDEN LIVINGCENTER-HAGERSTOWN
Overall staff rating NA NA 2
2
Registered Nurses only rating NANA 3
3
Total Number of Residents NA NA 125
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 4.24 hours 3.29 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.82 hours 1.35 hours
Registered Nurses Hours per Residents per Day 0.81 hours 0.9 hours 0.74 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 0.91 hours 0.61 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.42 hours 1.95 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.13 hours 0.1 hours
Health Survey: GOLDEN LIVINGCENTER-HAGERSTOWN
Heath Survey Summary on 2013-01-31
Total Number of Health Deficiencies 13
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Heath Survey Summary on 2011-10-07
Total Number of Health Deficiencies 6
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Heath Survey Summary on 2010-10-20
Total Number of Health Deficiencies 1
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Health Survey Details: GOLDEN LIVINGCENTER-HAGERSTOWN
Inspection Results: 01/31/2013
Corrected Deficiency Scope and Severity
03/08/2013 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Isolated/Minimal harm or potential for actual harm
03/08/2013 Allow residents to easily view the results of the nursing home's most recent inspection. Widespread/Potential for minimal harm
03/08/2013 Provide housekeeping and maintenance services. Pattern/Minimal harm or potential for actual harm
03/08/2013 Conduct initial and periodic assessments of each resident's functional capacity. Isolated/Minimal harm or potential for actual harm
03/08/2013 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated/Minimal harm or potential for actual harm
03/08/2013 Allow residents the right to participate in the planning or revision of care and treatment. Isolated/Minimal harm or potential for actual harm
03/08/2013 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated/Minimal harm or potential for actual harm
03/08/2013 Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated/Minimal harm or potential for actual harm
03/08/2013 Operate and provide services according to Federal, State, and local laws and professional standards. Pattern/Potential for minimal harm
03/08/2013 At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. Isolated/Minimal harm or potential for actual harm
03/08/2013 Have a program that investigates, controls and keeps infection from spreading. Pattern/Minimal harm or potential for actual harm
03/08/2013 Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Pattern/Minimal harm or potential for actual harm
03/08/2013 Put firmly secured handrails on each side of hallways. Isolated/Minimal harm or potential for actual harm
Inspection Results: 10/07/2011
Corrected Deficiency Scope and Severity
11/12/2011 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated/Minimal harm or potential for actual harm
11/12/2011 Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion. Isolated/Minimal harm or potential for actual harm
11/12/2011 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Isolated/Minimal harm or potential for actual harm
11/12/2011 Operate and provide services according to Federal, State, and local laws and professional standards. Isolated/Minimal harm or potential for actual harm
11/12/2011 Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Isolated/Minimal harm or potential for actual harm
11/12/2011 At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. Isolated/Minimal harm or potential for actual harm
Inspection Results: 10/20/2010
Corrected Deficiency Scope and Severity
11/18/2010 Operate and provide services according to Federal, State, and local laws and professional standards. Isolated/Minimal harm or potential for actual harm

Fire Safety Survey: GOLDEN LIVINGCENTER-HAGERSTOWN
Fire Safety Survey Summary on 2013-01-30
Total Number of Fire SafetyDeficiencies 1
Scope and Severity of most Severe Health Deficiency Widespread/Potential for minimal harm
Fire Safety Survey Summary on 2011-12-28
Total Number of Fire SafetyDeficiencies 3
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2010-09-14
Total Number of Fire SafetyDeficiencies 4
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Fire Safety Survey: GOLDEN LIVINGCENTER-HAGERSTOWN
Fire Safety Survey Results: 01/30/2013
Corrected Deficiency Severity
03/21/2013 Exits that are free from obstructions and can be used at all times. Widespread/Potential for minimal harm
Fire Safety Survey Results: 12/28/2011
Corrected Deficiency Severity
01/06/2012 Fire resistant room wall surfaces. Widespread/Potential for minimal harm
01/06/2012 Proper medical gas storage and administration areas. Pattern/Minimal harm or potential for actual harm
01/11/2012 Weekly inspections and monthly testing of generators. Pattern/Potential for minimal harm
Fire Safety Survey Results: 09/14/2010
Corrected Deficiency Severity
10/22/2010 Smoke barrier doors that can resist smoke for at least 20 minutes. Isolated/Minimal harm or potential for actual harm
10/22/2010 Exit stairways and towers that are smoke proof. Isolated/Minimal harm or potential for actual harm
10/22/2010 Proper medical gas storage and administration areas. Isolated/Minimal harm or potential for actual harm
10/22/2010 No-smoking signs where oxygen is used. Widespread/Potential for minimal harm

Resident Complaints: GOLDEN LIVINGCENTER-HAGERSTOWN
Date Complaint Substantiated: 07/10/2013
CorrectedCategoryDeficiencySeverity
08/02/2013Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. D
Date Complaint Substantiated: 06/29/2012
CorrectedCategoryDeficiencySeverity
07/25/2012Allow residents the right to participate in the planning or revision of care and treatment. D
07/25/2012Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D
Date Complaint Substantiated: 02/23/2012
CorrectedCategoryDeficiencySeverity
03/23/2012Provide necessary care and services to maintain or improve the highest well being of each resident . D

Quality Measures: GOLDEN LIVINGCENTER-HAGERSTOWN
Quality Measures National Average Maryland Average GOLDEN LIVINGCENTER-HAGERSTOWN
Overall quality rating NA NA 3
3
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 18.1% 21.5%
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 5.2% 18.0%
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 7.1% 4.0%
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 6.2% 6.0%
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 53.2% 58.9%
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 2.6% 8.3%
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 5.2% 5.9%
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 3.8% 0.0%
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 0.9% 1.8%
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 2.6% 1.8%
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 92.8% 62.8%
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 94.8% 99.7%
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 16.4% 11.3%
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 14.5% 32.0%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 1.1% 0.6%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 82.9% 59.3%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 83.1% 80.2%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 2.3% 2.6%

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