General Information: KNOLLWOOD NURSING CENTER
Nursing home name KNOLLWOOD NURSING CENTER
Address87 BRIARWOOD CIRCLE
WORCESTER, MA 01606
Phone number (508) 853-6910
Located within a hospital No
Type of ownership Non profit - Corporation
Owner operates multiple homesNo
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityYes
Resident and family councils BOTH
Certified number of beds 82
Total number of residents 76
Perc of occupied beds 93
Sprinkler status fully sprinklered
Last health survey date 04/29/2009
Fire survey date: 04/29/2009
Ratings Summary: KNOLLWOOD NURSING CENTER
Overall rating 5 out of 5 stars
5 out of 5 stars
Nursing Home Staffing 5 out of 5 stars
5 out of 5 stars
Registered Nurses only 5 out of 5 stars
5 out of 5 stars
Health Inspections 4 out of 5 stars
4 out of 5 stars
Quality Measures 5 out of 5 stars
5 out of 5 stars
Nursing Home Staffing Info: KNOLLWOOD NURSING CENTER
National AverageKNOLLWOOD NURSING CENTER
Overall staff rating Not Available. 5 out of 5 stars
5 out of 5 stars
Registered Nurses only rating Not Available 5 out of 5 stars
5 out of 5 stars
Total Number of Residents 94.2 76
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.4 hours 2.34 hours
Registered Nurses Hours per Residents per Day 0.6 hours 1.17 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.8 hours 1.17 hours
Certified Nursing Assistants Hours per Residents per Day 0.6 hours 1.17 hours
Health Inpections: KNOLLWOOD NURSING CENTER
Inspection Results: 06/11/2008
CorrectedCategoryDeficiencySeverity
07/25/2008Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable. F
07/25/2008Environmental Deficiencies Make sure that the nursing home area is free of dangers that cause accidents. D
07/25/2008Quality Care Deficiencies Give professional services that follow each resident's written care plan. D
07/25/2008Quality Care Deficiencies Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion. D
Inspection Results: 05/17/2007
CorrectedCategoryDeficiencySeverity
06/22/2007Environmental Deficiencies Make sure that the nursing home area is free of dangers that cause accidents. D
06/22/2007Quality Care Deficiencies Give professional services that follow each resident's written care plan. D

Fire Safety Inpections: KNOLLWOOD NURSING CENTER
Inspection Results: 04/29/2009
CorrectedCategoryDeficiencySeverity
05/15/2009Emergency Plans and Fire Drills Deficiencies record of quarterly fire drills for each shift under varying conditions. F
05/19/2009Corridor Walls and Doors Deficiencies corridor and hallway doors that block smoke. C
Inspection Results: 07/22/2008
CorrectedCategoryDeficiencySeverity
08/29/2008Automatic Sprinkler Systems Deficiencies automatic sprinkler systems that have been maintained in working order. C
09/10/2008Automatic Sprinkler Systems Deficiencies properly working alarms on sprinkler valves. D
Inspection Results: 06/07/2007
CorrectedCategoryDeficiencySeverity
06/29/2007Building Service Equipment Deficiencies heating and ventilation systems that have been properly installed according to the manufacturer's instructions. D

Resident Complaints: KNOLLWOOD NURSING CENTER
Not available

Quality Measures: KNOLLWOOD NURSING CENTER
Quality MeasuresNational AverageKNOLLWOOD NURSING CENTER
Overall quality rating Not Available 5 out of 5 stars
5 out of 5 stars
Long-Stay Residents
Percent of low-risk long-stay residents who have pressure sores 2% Not Available - The number of residents is too small to report. Call the facility to discuss this quality measure.%
Percent of long-stay residents who had a urinary tract infection 9% 4%
Percent of long-stay residents who lose too much weight 8% 8%
Percent of long-stay residents who have moderate to severe pain 3% 2%
Percent of long-stay residents given influenza vaccination during the flu season 91% 85%
Percent of long-stay residents who were physically restrained 3% 4%
Percent of long-stay residents who spend most of their time in bed or in a chair 4% 0%
Percent of long-stay residents who have/had a catheter inserted and left in their bladder 5% 0%
Percent of long-stay residents whose ability to move about in and around their room got worse 11% 7%
Percent of low-risk long-stay residents who lose control of their bowels or bladder 50% 68%
Percent of long-stay residents who were assessed and given pneumococcal vaccination 89% 90+%
Percent of long-stay residents who are more depressed or anxious 14% 22%
Percent of long-stay residents whose need for help with daily activities has increased 14% 9%
Percent of high-risk long-stay residents who have pressure sores 11% 12%
Short-Stay Residents
Percent of short-stay residents who were assessed and given pneumococcal vaccination 83% 77%
Percent of short-stay residents given influenza vaccination during the flu season 83% 90+%
Percent of short-stay residents who have pressure sores 13% 9%
Percent of short-stay residents who had moderate to severe pain 19% 10%
Percent of short-stay residents who have delirium 2% 0%
Severity Codes Explanation. Note: The higher the letter, the higher the severity.
AIsolated /Potential for minimal harm
BPattern /Potential for minimal harm
CWidespread /Potential for minimal harm
DIsolated /Minimal harm or potential for actual harm
EPattern /Minimal harm or potential for actual harm
FWidespread /Minimal harm or potential for actual harm
GIsolated /Actual harm
HPattern /Actual harm
IWidespread /Actual harm
JIsolated /Immediate jeopardy to resident health or safety
KPattern /Immediate jeopardy to resident health or safety
LWidespread /Immediate jeopardy to resident health or safety
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