General Information: HICKORY RIDGE NURSING & REHAB CENTER
Nursing home name HICKORY RIDGE NURSING & REHAB CENTER
Address721 HICKORY ST
AKRON, OH 44303
Phone number (330) 762-6486
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityNo
Resident and family councils Resident
Certified number of beds 170
Total number of residents 156
Perc of occupied beds 91
Sprinkler status Yes
Number of Facility Reported Incidents2
Number of Substantiated Complaints4
Number of Fines2
Total Amount of Fines$39293
Total Number of Penalties1
Total Number of Penalties3
Ratings Summary: HICKORY RIDGE NURSING & REHAB CENTER
Overall rating 2
2
Nursing Home Staffing 1
1
Registered Nurses only 1
1
Health Inspections 1
1
Quality Measures 5
5
Nursing Home Staffing Info: HICKORY RIDGE NURSING & REHAB CENTER
National AverageOhio AverageHICKORY RIDGE NURSING & REHAB CENTER
Overall staff rating NA NA 1
1
Registered Nurses only rating NANA 1
1
Total Number of Residents NA NA 156
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 4.0 hours 3.49 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.69 hours 1.41 hours
Registered Nurses Hours per Residents per Day 0.81 hours 0.79 hours 0.4 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 0.9 hours 1.0 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.31 hours 2.09 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.07 hours 0.0 hours
Health Survey: HICKORY RIDGE NURSING & REHAB CENTER
Heath Survey Summary on 2013-12-19
Total Number of Health Deficiencies 1
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Heath Survey Summary on 2012-09-13
Total Number of Health Deficiencies 6
Scope and Severity of most Severe Health Deficiency Isolated /Immediate jeopardy to resident health or safety
Heath Survey Summary on 2011-06-23
Total Number of Health Deficiencies 4
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Health Survey Details: HICKORY RIDGE NURSING & REHAB CENTER
Inspection Results: 12/19/2013
Corrected Deficiency Scope and Severity
01/08/2014 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Isolated/Minimal harm or potential for actual harm
Inspection Results: 09/13/2012
Corrected Deficiency Scope and Severity
10/10/2012 Have a program that investigates, controls and keeps infection from spreading. Isolated/Minimal harm or potential for actual harm
10/10/2012 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated/Minimal harm or potential for actual harm
10/10/2012 Protect each resident from all abuse, physical punishment, and involuntary separation from others. Isolated /Immediate jeopardy to resident health or safety
10/10/2012 Make sure that nurse aides show they have the skills and techniques to be able to care for residents' needs. Isolated/Minimal harm or potential for actual harm
10/10/2012 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Isolated /Immediate jeopardy to resident health or safety
10/10/2012 Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Pattern/Minimal harm or potential for actual harm
Inspection Results: 06/23/2011
Corrected Deficiency Scope and Severity
08/01/2011 Provide activities to meet the interests and needs of each resident. Isolated/Minimal harm or potential for actual harm
08/01/2011 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Isolated/Minimal harm or potential for actual harm
08/01/2011 Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives. Isolated/Minimal harm or potential for actual harm
08/01/2011 Store, cook, and serve food in a safe and clean way. Widespread/Potential for minimal harm

Fire Safety Survey: HICKORY RIDGE NURSING & REHAB CENTER
Fire Safety Survey Summary on 2013-12-18
Total Number of Fire SafetyDeficiencies 1
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2012-08-21
Total Number of Fire SafetyDeficiencies 2
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2011-06-22
Total Number of Fire SafetyDeficiencies 1
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Fire Safety Survey: HICKORY RIDGE NURSING & REHAB CENTER
Fire Safety Survey Results: 12/18/2013
Corrected Deficiency Severity
01/08/2014 Automatic sprinkler systems that have been maintained in working order. Isolated/Minimal harm or potential for actual harm
Fire Safety Survey Results: 08/21/2012
Corrected Deficiency Severity
10/10/2012 A fire alarm system that can be heard throughout the facility. Pattern/Minimal harm or potential for actual harm
10/10/2012 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Results: 06/22/2011
Corrected Deficiency Severity
08/01/2011 An approved automatic sprinkler system connected to the fire alarm system. Pattern/Minimal harm or potential for actual harm

Resident Complaints: HICKORY RIDGE NURSING & REHAB CENTER
Date Complaint Substantiated: 11/07/2013
CorrectedCategoryDeficiencySeverity
11/29/2013Have a program that investigates, controls and keeps infection from spreading. F
Date Complaint Substantiated: 06/10/2013
CorrectedCategoryDeficiencySeverity
06/23/2013Provide necessary care and services to maintain or improve the highest well being of each resident . D
06/23/2013Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D
Date Complaint Substantiated: 07/19/2012
CorrectedCategoryDeficiencySeverity
10/10/2012Provide necessary care and services to maintain or improve the highest well being of each resident . D
08/20/2012Keep accurate, complete and organized clinical records on each resident that meet professional standards. D
Date Complaint Substantiated: 07/02/2012
CorrectedCategoryDeficiencySeverity
10/10/20121) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. J
Date Complaint Substantiated: 02/23/2012
CorrectedCategoryDeficiencySeverity
03/15/2012Offer other nutritional food to each resident who will not eat the food served. E
Date Complaint Substantiated: 02/01/2012
CorrectedCategoryDeficiencySeverity
02/01/2012Protect each resident from all abuse, physical punishment, and involuntary separation from others. D

Quality Measures: HICKORY RIDGE NURSING & REHAB CENTER
Quality Measures National Average Ohio Average HICKORY RIDGE NURSING & REHAB CENTER
Overall quality rating NA NA 5
5
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 14.3% 15.0%
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 8.7% 7.1%
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 5.6% 1.7%
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 7.4% 4.5%
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 38.6% 26.4%
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 3.2% 0.5%
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 6.0% 2.4%
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 14.4% 13.7%
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 1.7% 0.9%
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 3.4% 3.6%
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 92.1% 98.7%
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 95.2% 99.4%
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 22.8% 44.4%
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 22.1% 6.7%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 1.0% 2.1%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 84.9% 77.3%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 85.2% 69.8%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 2.5% 1.9%

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