US Nursing Home Finder™: ALTERCARE POST-ACUTE REHAB CENTER KENT OH

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Resident Complaints of ALTERCARE POST-ACUTE REHAB CENTER
Quality Measures of ALTERCARE POST-ACUTE REHAB CENTER

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General Information: ALTERCARE POST-ACUTE REHAB CENTER
Nursing home name	ALTERCARE POST-ACUTE REHAB CENTER
Address	1463 TALLMADGE ROAD KENT, OH 44240
Phone number	(330) 296-6415
Located within a hospital	No
Type of ownership	For profit - Corporation
Owner operates multiple homes	Yes
Accept Medicare or Medicaid	Medicare and Medicaid
Continue Care Retirement Community	No
Resident and family councils	RESIDENT
Certified number of beds	79
Total number of residents	72
Perc of occupied beds	91
Sprinkler status	fully sprinklered
Last health survey date	12/08/2009
Fire survey date:	12/08/2009

Ratings Summary: ALTERCARE POST-ACUTE REHAB CENTER
Overall rating	2 out of 5 stars
Nursing Home Staffing	1 out of 5 stars
Registered Nurses only	2 out of 5 stars
Health Inspections	3 out of 5 stars
Quality Measures	2 out of 5 stars

Nursing Home Staffing Info: ALTERCARE POST-ACUTE REHAB CENTER
	National Average	ALTERCARE POST-ACUTE REHAB CENTER
Overall staff rating	Not Available.	1 out of 5 stars
Registered Nurses only rating	Not Available	2 out of 5 stars
Total Number of Residents	94.2	72
Total Number of Licensed Nurse Staff Hours per Resident per Day	1.4 hours	1.39 hours
Registered Nurses Hours per Residents per Day	0.6 hours	0.79 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day	0.8 hours	0.6 hours
Certified Nursing Assistants Hours per Residents per Day	0.6 hours	0.79 hours

Health Inpections: ALTERCARE POST-ACUTE REHAB CENTER
Inspection Results: 10/30/2008
Corrected	Category	Deficiency	Severity
12/03/2008	Quality Care Deficiencies	Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion.	D
12/03/2008	Quality Care Deficiencies	Give each resident care and services to get or keep the highest quality of life possible.	D
12/03/2008	Resident Assessment Deficiencies	Make a complete assessment that covers all questions for areas that are listed in official regulations.	D
12/03/2008	Resident Rights Deficiencies	Provide services to meet the needs and preferences of each resident.	D
12/03/2008	Mistreatment Deficiencies	1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.	D
12/03/2008	Resident Rights Deficiencies	Listen to the resident or family groups or act on their complaints or suggestions.	C
Inspection Results: 08/09/2007
Corrected	Category	Deficiency	Severity
09/17/2007	Environmental Deficiencies	Have a program to keep infection from spreading.	D
09/17/2007	Pharmacy Service Deficiencies	1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.	D
09/17/2007	Quality Care Deficiencies	Make sure that residents receive treatment/services to continue to be able to care for themselves, unless a change is unavoidable.	D
09/17/2007	Environmental Deficiencies	Provide needed housekeeping and maintenance.	E

Fire Safety Inpections: ALTERCARE POST-ACUTE REHAB CENTER
Inspection Results: 12/08/2009
Corrected	Category	Deficiency	Severity
12/11/2009	Fire Alarm Systems Deficiencies	properly maintained smoke detectors.	F
Inspection Results: 08/07/2007
Corrected	Category	Deficiency	Severity
09/17/2007	Medical Gases and Anesthetizing Areas Deficiencies	proper fire barriers, ventilation and signs for the transport of oxygen.	E
09/17/2007	Furnishings and Decorations Deficiencies	restrictions on the use of flammable curtains.	F

Resident Complaints: ALTERCARE POST-ACUTE REHAB CENTER
Date Complaint Substantiated: 09/10/2009
Corrected	Category	Deficiency	Severity
09/15/2009	Resident Rights Deficiencies	Try to resolve each resident's complaints quickly.	D
Date Complaint Substantiated: 02/19/2009
Corrected	Category	Deficiency	Severity
03/09/2009	Administration Deficiencies	Keep accurate and appropriate medical records.	E
03/09/2009	Resident Rights Deficiencies	Try to resolve each resident's complaints quickly.	D
03/09/2009	Quality Care Deficiencies	Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.	D
03/09/2009	Resident Rights Deficiencies	Provide services to meet the needs and preferences of each resident.	D
03/09/2009	Quality Care Deficiencies	Give each resident care and services to get or keep the highest quality of life possible.	D
Date Complaint Substantiated: 12/03/2008
Corrected	Category	Deficiency	Severity
12/29/2008	Pharmacy Service Deficiencies	Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly.	E
12/29/2008	Administration Deficiencies	Keep accurate and appropriate medical records.	D
12/29/2008	Resident Rights Deficiencies	Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.	D

Quality Measures: ALTERCARE POST-ACUTE REHAB CENTER
Quality Measures	National Average	ALTERCARE POST-ACUTE REHAB CENTER
Overall quality rating	Not Available	2 out of 5 stars
Long-Stay Residents
Percent of long-stay residents who were assessed and given pneumococcal vaccination	89%	88%
Percent of long-stay residents whose ability to move about in and around their room got worse	11%	15%
Percent of long-stay residents whose need for help with daily activities has increased	14%	16%
Percent of high-risk long-stay residents who have pressure sores	11%	5%
Percent of long-stay residents who lose too much weight	8%	13%
Percent of long-stay residents who have/had a catheter inserted and left in their bladder	5%	16%
Percent of long-stay residents who spend most of their time in bed or in a chair	4%	3%
Percent of long-stay residents who had a urinary tract infection	9%	14%
Percent of long-stay residents given influenza vaccination during the flu season	91%	89%
Percent of long-stay residents who were physically restrained	3%	1%
Percent of long-stay residents who have moderate to severe pain	3%	1%
Percent of low-risk long-stay residents who lose control of their bowels or bladder	50%	33%
Percent of long-stay residents who are more depressed or anxious	14%	31%
Percent of low-risk long-stay residents who have pressure sores	2%	0%
Short-Stay Residents
Percent of short-stay residents who have pressure sores	13%	11%
Percent of short-stay residents who have delirium	2%	0%
Percent of short-stay residents given influenza vaccination during the flu season	83%	90+%
Percent of short-stay residents who were assessed and given pneumococcal vaccination	83%	88%
Percent of short-stay residents who had moderate to severe pain	19%	25%

Severity Codes Explanation. Note: The higher the letter, the higher the severity.
A	Isolated /Potential for minimal harm
B	Pattern /Potential for minimal harm
C	Widespread /Potential for minimal harm
D	Isolated /Minimal harm or potential for actual harm
E	Pattern /Minimal harm or potential for actual harm
F	Widespread /Minimal harm or potential for actual harm
G	Isolated /Actual harm
H	Pattern /Actual harm
I	Widespread /Actual harm
J	Isolated /Immediate jeopardy to resident health or safety
K	Pattern /Immediate jeopardy to resident health or safety
L	Widespread /Immediate jeopardy to resident health or safety