General Information: MANORCARE HEALTH SERVICES-AKRON
Nursing home name MANORCARE HEALTH SERVICES-AKRON
Address1211 W MARKET ST
AKRON, OH 44313
Phone number (330) 867-8530
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityNo
Resident and family councils Resident
Certified number of beds 117
Total number of residents 113
Perc of occupied beds 96
Sprinkler status Yes
Number of Facility Reported Incidents0
Number of Substantiated Complaints0
Number of Fines1
Total Amount of Fines$2080
Total Number of Penalties0
Total Number of Penalties1
Ratings Summary: MANORCARE HEALTH SERVICES-AKRON
Overall rating 3
3
Nursing Home Staffing 2
2
Registered Nurses only 3
3
Health Inspections 3
3
Quality Measures 4
4
Nursing Home Staffing Info: MANORCARE HEALTH SERVICES-AKRON
National AverageOhio AverageMANORCARE HEALTH SERVICES-AKRON
Overall staff rating NA NA 2
2
Registered Nurses only rating NANA 3
3
Total Number of Residents NA NA 113
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 4.0 hours 3.49 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.69 hours 1.55 hours
Registered Nurses Hours per Residents per Day 0.81 hours 0.79 hours 0.76 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 0.9 hours 0.79 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.31 hours 1.95 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.07 hours 0.08 hours
Health Survey: MANORCARE HEALTH SERVICES-AKRON
Heath Survey Summary on 2013-06-14
Total Number of Health Deficiencies 2
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Heath Survey Summary on 2012-03-22
Total Number of Health Deficiencies 9
Scope and Severity of most Severe Health Deficiency Isolated/Actual harm
Heath Survey Summary on 2011-01-20
Total Number of Health Deficiencies 1
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Health Survey Details: MANORCARE HEALTH SERVICES-AKRON
Inspection Results: 06/14/2013
Corrected Deficiency Scope and Severity
07/15/2013 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated/Minimal harm or potential for actual harm
07/15/2013 Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. Pattern/Minimal harm or potential for actual harm
Inspection Results: 03/22/2012
Corrected Deficiency Scope and Severity
05/11/2012 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated/Minimal harm or potential for actual harm
05/11/2012 Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Isolated/Minimal harm or potential for actual harm
05/11/2012 Allow residents the right to participate in the planning or revision of care and treatment. Isolated/Minimal harm or potential for actual harm
05/11/2012 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated/Actual harm
05/11/2012 Ensure each resident receives an accurate assessment by a qualified health professional. Isolated/Minimal harm or potential for actual harm
05/11/2012 Conduct initial and periodic assessments of each resident's functional capacity. Isolated/Minimal harm or potential for actual harm
05/11/2012 Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care. Isolated/Minimal harm or potential for actual harm
05/11/2012 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Isolated/Minimal harm or potential for actual harm
05/11/2012 Provide or obtain dental services for each resident. Isolated/Minimal harm or potential for actual harm
Inspection Results: 01/20/2011
Corrected Deficiency Scope and Severity
02/23/2011 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Isolated/Minimal harm or potential for actual harm

Fire Safety Survey: MANORCARE HEALTH SERVICES-AKRON
Fire Safety Survey Summary on 2013-06-14
Total Number of Fire SafetyDeficiencies 0
Scope and Severity of most Severe Health Deficiency
Fire Safety Survey Summary on 2012-03-27
Total Number of Fire SafetyDeficiencies 3
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2011-01-20
Total Number of Fire SafetyDeficiencies 0
Scope and Severity of most Severe Health Deficiency
Fire Safety Survey: MANORCARE HEALTH SERVICES-AKRON
Fire Safety Survey Results: 03/27/2012
Corrected Deficiency Severity
05/11/2012 Properly installed electrical wiring and equipment. Isolated/Minimal harm or potential for actual harm
05/11/2012 An approved automatic sprinkler system connected to the fire alarm system. Pattern/Minimal harm or potential for actual harm
05/11/2012 A fire alarm system that can be heard throughout the facility. Pattern/Minimal harm or potential for actual harm

Resident Complaints: MANORCARE HEALTH SERVICES-AKRON
Date Complaint Substantiated: 05/25/2011
CorrectedCategoryDeficiencySeverity
07/05/2011Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D

Quality Measures: MANORCARE HEALTH SERVICES-AKRON
Quality Measures National Average Ohio Average MANORCARE HEALTH SERVICES-AKRON
Overall quality rating NA NA 4
4
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 14.3% 13.8%
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 8.7% 9.0%
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 5.6% 3.9%
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 7.4% 6.7%
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 38.6% 41.5%
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 3.2% 10.6%
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 6.0% 0.0%
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 14.4% 0.0%
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 1.7% 5.0%
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 3.4% 0.4%
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 92.1% 90.9%
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 95.2% 97.5%
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 22.8% 28.1%
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 22.1% 34.0%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 1.0% 0.0%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 84.9% 93.5%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 85.2% 92.2%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 2.5% 1.8%

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