General Information: COPLEY HEALTH CENTER
Nursing home name COPLEY HEALTH CENTER
Address155 HERITAGE WOODS DRIVE
COPLEY, OH 44321
Phone number (330) 666-0980
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityNo
Resident and family councils Both
Certified number of beds 130
Total number of residents 121
Perc of occupied beds 93
Sprinkler status Yes
Number of Facility Reported Incidents0
Number of Substantiated Complaints1
Number of Fines2
Total Amount of Fines$89375
Total Number of Penalties0
Total Number of Penalties2
Ratings Summary: COPLEY HEALTH CENTER
Overall rating 3
3
Nursing Home Staffing 2
2
Registered Nurses only 3
3
Health Inspections 2
2
Quality Measures 5
5
Nursing Home Staffing Info: COPLEY HEALTH CENTER
National AverageOhio AverageCOPLEY HEALTH CENTER
Overall staff rating NA NA 2
2
Registered Nurses only rating NANA 3
3
Total Number of Residents NA NA 121
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 4.0 hours 3.48 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.69 hours 1.43 hours
Registered Nurses Hours per Residents per Day 0.81 hours 0.79 hours 0.75 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 0.9 hours 0.68 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.31 hours 2.05 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.07 hours 0.13 hours
Health Survey: COPLEY HEALTH CENTER
Heath Survey Summary on 2013-01-31
Total Number of Health Deficiencies 8
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Heath Survey Summary on 2011-10-15
Total Number of Health Deficiencies 5
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Heath Survey Summary on 2010-08-12
Total Number of Health Deficiencies 1
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Health Survey Details: COPLEY HEALTH CENTER
Inspection Results: 01/31/2013
Corrected Deficiency Scope and Severity
03/08/2013 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated/Minimal harm or potential for actual harm
03/08/2013 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated/Minimal harm or potential for actual harm
03/08/2013 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Isolated/Minimal harm or potential for actual harm
03/08/2013 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Isolated/Minimal harm or potential for actual harm
03/08/2013 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. Widespread /Minimal harm or potential for actual harm
03/08/2013 Store, cook, and serve food in a safe and clean way. Widespread /Minimal harm or potential for actual harm
03/08/2013 Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. Isolated/Minimal harm or potential for actual harm
03/08/2013 Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated/Minimal harm or potential for actual harm
Inspection Results: 10/15/2011
Corrected Deficiency Scope and Severity
11/14/2011 Protect each resident from mistreatment, neglect and misappropriation of personal property. Isolated/Minimal harm or potential for actual harm
11/14/2011 Allow residents the right to participate in the planning or revision of care and treatment. Isolated/Minimal harm or potential for actual harm
11/14/2011 Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated/Minimal harm or potential for actual harm
11/14/2011 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Isolated/Minimal harm or potential for actual harm
11/14/2011 Ensure residents maintain acceptable nutritional status. Isolated/Minimal harm or potential for actual harm
Inspection Results: 08/12/2010
Corrected Deficiency Scope and Severity
09/20/2010 Provide care by qualified persons according to each resident's written plan of care. Isolated/Minimal harm or potential for actual harm

Fire Safety Survey: COPLEY HEALTH CENTER
Fire Safety Survey Summary on 2013-01-30
Total Number of Fire SafetyDeficiencies 2
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2011-10-13
Total Number of Fire SafetyDeficiencies 2
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2010-08-12
Total Number of Fire SafetyDeficiencies 0
Scope and Severity of most Severe Health Deficiency
Fire Safety Survey: COPLEY HEALTH CENTER
Fire Safety Survey Results: 01/30/2013
Corrected Deficiency Severity
03/08/2013 Properly maintained smoke detectors. Widespread /Minimal harm or potential for actual harm
03/08/2013 Heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Widespread /Minimal harm or potential for actual harm
Fire Safety Survey Results: 10/13/2011
Corrected Deficiency Severity
11/14/2011 A fire alarm system that can be heard throughout the facility. Pattern/Minimal harm or potential for actual harm
11/14/2011 Properly protected cooking facilities. Pattern/Minimal harm or potential for actual harm

Resident Complaints: COPLEY HEALTH CENTER
Date Complaint Substantiated: 12/17/2013
CorrectedCategoryDeficiencySeverity
01/13/2014Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. E
01/13/2014Keep accurate, complete and organized clinical records on each resident that meet professional standards. E
01/13/2014Quickly tell the resident's doctor the results of laboratory tests. E

Quality Measures: COPLEY HEALTH CENTER
Quality Measures National Average Ohio Average COPLEY HEALTH CENTER
Overall quality rating NA NA 5
5
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 14.3% 15.4%
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 8.7% 3.7%
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 5.6% 4.5%
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 7.4% 3.6%
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 38.6% 46.9%
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 3.2% 6.2%
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 6.0% 5.8%
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 14.4% 3.4%
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 1.7% 0.0%
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 3.4% 1.4%
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 92.1% 99.3%
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 95.2% 100.0%
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 22.8% 12.7%
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 22.1% 16.4%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 1.0% 0.3%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 84.9% 97.8%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 85.2% 97.1%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 2.5% 2.7%

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