General Information: HOLSTON HEALTH & REHABILITATION CENTER
Nursing home name HOLSTON HEALTH & REHABILITATION CENTER
Address3916 BOYDS BRIDGE PIKE
KNOXVILLE, TN 37914
Phone number (865) 524-1500
Located within a hospital No
Type of ownership For profit - Individual
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityNo
Resident and family councils Resident
Certified number of beds 109
Total number of residents 81
Perc of occupied beds 74
Sprinkler status Yes
Number of Facility Reported Incidents0
Number of Substantiated Complaints2
Number of Fines0
Total Amount of Fines$0
Total Number of Penalties0
Total Number of Penalties0
Ratings Summary: HOLSTON HEALTH & REHABILITATION CENTER
Overall rating 5
5
Nursing Home Staffing 4
4
Registered Nurses only 3
3
Health Inspections 3
3
Quality Measures 5
5
Nursing Home Staffing Info: HOLSTON HEALTH & REHABILITATION CENTER
National AverageTennessee AverageHOLSTON HEALTH & REHABILITATION CENTER
Overall staff rating NA NA 4
4
Registered Nurses only rating NANA 3
3
Total Number of Residents NA NA 81
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 3.95 hours 4.1 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.7 hours 1.78 hours
Registered Nurses Hours per Residents per Day 0.81 hours 0.67 hours 0.72 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 1.03 hours 1.06 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.26 hours 2.32 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.1 hours 0.3 hours
Health Survey: HOLSTON HEALTH & REHABILITATION CENTER
Heath Survey Summary on 2013-04-16
Total Number of Health Deficiencies 3
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Heath Survey Summary on 2011-08-17
Total Number of Health Deficiencies 10
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Heath Survey Summary on 2010-09-09
Total Number of Health Deficiencies 2
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Health Survey Details: HOLSTON HEALTH & REHABILITATION CENTER
Inspection Results: 04/16/2013
Corrected Deficiency Scope and Severity
05/15/2013 Conduct initial and periodic assessments of each resident's functional capacity. Isolated/Minimal harm or potential for actual harm
05/15/2013 Provide care by qualified persons according to each resident's written plan of care. Isolated/Minimal harm or potential for actual harm
05/15/2013 Have a program that investigates, controls and keeps infection from spreading. Pattern/Minimal harm or potential for actual harm
Inspection Results: 08/17/2011
Corrected Deficiency Scope and Severity
09/19/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated/Minimal harm or potential for actual harm
09/16/2011 Have enough nurses to care for every resident in a way that maximizes the resident's well being. Isolated/Minimal harm or potential for actual harm
08/23/2011 Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion. Isolated/Minimal harm or potential for actual harm
09/16/2011 Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. Isolated/Minimal harm or potential for actual harm
09/16/2011 Have a program that investigates, controls and keeps infection from spreading. Isolated/Minimal harm or potential for actual harm
09/16/2011 Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Isolated/Minimal harm or potential for actual harm
09/16/2011 Give or get quality laboratory services/tests in a timely manner to meet the needs of residents. Isolated/Minimal harm or potential for actual harm
09/23/2011 Ensure each resident receives an accurate assessment by a qualified health professional. Isolated/Minimal harm or potential for actual harm
09/09/2011 Allow residents to easily view the results of the nursing home's most recent inspection. Pattern/Minimal harm or potential for actual harm
09/23/2011 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated/Minimal harm or potential for actual harm
Inspection Results: 09/09/2010
Corrected Deficiency Scope and Severity
09/17/2010 Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Isolated/Minimal harm or potential for actual harm
10/08/2010 Have a program that investigates, controls and keeps infection from spreading. Isolated/Minimal harm or potential for actual harm

Fire Safety Survey: HOLSTON HEALTH & REHABILITATION CENTER
Fire Safety Survey Summary on 2013-04-16
Total Number of Fire SafetyDeficiencies 0
Scope and Severity of most Severe Health Deficiency
Fire Safety Survey Summary on 2011-08-17
Total Number of Fire SafetyDeficiencies 0
Scope and Severity of most Severe Health Deficiency
Fire Safety Survey Summary on 2010-09-09
Total Number of Fire SafetyDeficiencies 0
Scope and Severity of most Severe Health Deficiency
Fire Safety Survey: HOLSTON HEALTH & REHABILITATION CENTER
Not available

Resident Complaints: HOLSTON HEALTH & REHABILITATION CENTER
Date Complaint Substantiated: 12/19/2011
CorrectedCategoryDeficiencySeverity
01/27/20121) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews. D

Quality Measures: HOLSTON HEALTH & REHABILITATION CENTER
Quality Measures National Average Tennessee Average HOLSTON HEALTH & REHABILITATION CENTER
Overall quality rating NA NA 5
5
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 15.5% 5.5%
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 6.9% 0.0%
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 5.2% 1.2%
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 8.2% 1.1%
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 45.6% 16.1%
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 3.3% 4.5%
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 7.8% 2.2%
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 3.4% 3.2%
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 2.7% 0.0%
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 3.5% 0.0%
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 93.4% 94.7%
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 93.5% 78.9%
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 24.3% 13.7%
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 17.8% 0.3%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 0.8% 0.0%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 85.4% 94.1%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 82.6% 89.4%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 3.1% 3.0%

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