General Information: TENNOVA HEALTH CARE-TENNOVA TCU
Nursing home name TENNOVA HEALTH CARE-TENNOVA TCU
Address900 EAST OAK HILL AVENUE
KNOXVILLE, TN 37917
Phone number (865) 545-7778
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare
Continue Care Retirement CommunityNo
Resident and family councils None
Certified number of beds 25
Total number of residents 18
Perc of occupied beds 72
Sprinkler status Yes
Number of Facility Reported Incidents0
Number of Substantiated Complaints0
Number of Fines0
Total Amount of Fines$0
Total Number of Penalties0
Total Number of Penalties0
Ratings Summary: TENNOVA HEALTH CARE-TENNOVA TCU
Overall rating 5
5
Nursing Home Staffing 5
5
Registered Nurses only 5
5
Health Inspections 4
4
Quality Measures 3
3
Nursing Home Staffing Info: TENNOVA HEALTH CARE-TENNOVA TCU
National AverageTennessee AverageTENNOVA HEALTH CARE-TENNOVA TCU
Overall staff rating NA NA 5
5
Registered Nurses only rating NANA 5
5
Total Number of Residents NA NA 18
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 3.95 hours 6.19 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.7 hours 4.28 hours
Registered Nurses Hours per Residents per Day 0.81 hours 0.67 hours 2.06 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 1.03 hours 2.22 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.26 hours 1.91 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.1 hours 0.64 hours
Health Survey: TENNOVA HEALTH CARE-TENNOVA TCU
Heath Survey Summary on 2013-11-14
Total Number of Health Deficiencies 6
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Heath Survey Summary on 2012-06-13
Total Number of Health Deficiencies 1
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Heath Survey Summary on 2011-01-05
Total Number of Health Deficiencies 1
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Health Survey Details: TENNOVA HEALTH CARE-TENNOVA TCU
Inspection Results: 11/14/2013
Corrected Deficiency Scope and Severity
12/15/2013 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Isolated/Minimal harm or potential for actual harm
12/20/2013 Ensure each resident receives an accurate assessment by a qualified health professional. Isolated/Minimal harm or potential for actual harm
12/20/2013 Have a program that investigates, controls and keeps infection from spreading. Isolated/Minimal harm or potential for actual harm
12/20/2013 Ensure services provided by the nursing facility meet professional standards of quality. Pattern/Minimal harm or potential for actual harm
12/20/2013 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Pattern/Minimal harm or potential for actual harm
12/20/2013 Post nurse staffing information/data on a daily basis. Widespread/Potential for minimal harm
Inspection Results: 06/13/2012
Corrected Deficiency Scope and Severity
06/16/2012 Store, cook, and serve food in a safe and clean way. Widespread /Minimal harm or potential for actual harm
Inspection Results: 01/05/2011
Corrected Deficiency Scope and Severity
02/19/2011 Have a program that investigates, controls and keeps infection from spreading. Isolated/Minimal harm or potential for actual harm

Fire Safety Survey: TENNOVA HEALTH CARE-TENNOVA TCU
Fire Safety Survey Summary on 2013-11-12
Total Number of Fire SafetyDeficiencies 1
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2012-06-13
Total Number of Fire SafetyDeficiencies 0
Scope and Severity of most Severe Health Deficiency
Fire Safety Survey Summary on 2011-01-05
Total Number of Fire SafetyDeficiencies 0
Scope and Severity of most Severe Health Deficiency
Fire Safety Survey: TENNOVA HEALTH CARE-TENNOVA TCU
Fire Safety Survey Results: 11/12/2013
Corrected Deficiency Severity
12/27/2013 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. Isolated/Minimal harm or potential for actual harm

Resident Complaints: TENNOVA HEALTH CARE-TENNOVA TCU
Not available

Quality Measures: TENNOVA HEALTH CARE-TENNOVA TCU
Quality Measures National Average Tennessee Average TENNOVA HEALTH CARE-TENNOVA TCU
Overall quality rating NA NA 3
3
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 15.5% %
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 6.9% %
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 5.2% %
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 8.2% %
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 45.6% %
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 3.3% %
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 7.8% %
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 3.4% %
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 2.7% %
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 3.5% %
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 93.4% %
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 93.5% %
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 24.3% %
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 17.8% 54.1%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 0.8% 0.4%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 85.4% 99.3%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 82.6% 99.4%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 3.1% 0.3%

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