General Information: BERLIN HEALTH & REHAB CTR
Nursing home name BERLIN HEALTH & REHAB CTR
Address98 HOSPITALITY DRIVE
BARRE, VT 05641
Phone number (802) 229-0308
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityNo
Resident and family councils BOTH
*This is a specail focus facility with a recent history of persistent poor quality of care.
Certified number of beds 141
Total number of residents 111
Perc of occupied beds 79
Sprinkler status fully sprinklered
Last health survey date 01/27/2010
Fire survey date: 01/27/2010
Ratings Summary: BERLIN HEALTH & REHAB CTR
Overall rating 3 out of 5 stars
3 out of 5 stars
Nursing Home Staffing 4 out of 5 stars
4 out of 5 stars
Registered Nurses only 4 out of 5 stars
4 out of 5 stars
Health Inspections 4 out of 5 stars
4 out of 5 stars
Quality Measures 3 out of 5 stars
3 out of 5 stars
Nursing Home Staffing Info: BERLIN HEALTH & REHAB CTR
National AverageBERLIN HEALTH & REHAB CTR
Overall staff rating Not Available. 4 out of 5 stars
4 out of 5 stars
Registered Nurses only rating Not Available 4 out of 5 stars
4 out of 5 stars
Total Number of Residents 94.2 111
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.4 hours 1.77 hours
Registered Nurses Hours per Residents per Day 0.6 hours 0.78 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.8 hours 0.99 hours
Certified Nursing Assistants Hours per Residents per Day 0.6 hours 0.78 hours
Health Inpections: BERLIN HEALTH & REHAB CTR
Inspection Results: 01/27/2010
CorrectedCategoryDeficiencySeverity
02/26/2010Resident Assessment Deficiencies 1) Develop a complete care plan within 7 days of each resident's admission; 2) prepare a care plan with the care team, including the primary nurse, doctor, resident or resident's family or representative; or 3) check and update the care plan. D
02/26/2010Environmental Deficiencies Provide needed housekeeping and maintenance. D
02/26/2010Mistreatment Deficiencies Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
Inspection Results: 07/22/2009
CorrectedCategoryDeficiencySeverity
08/14/2009Environmental Deficiencies Make sure that staff members wash their hands when needed. D
08/14/2009Pharmacy Service Deficiencies Have drugs and other similar products available, which are needed every day and in emergencies, and give them out properly. D
08/14/2009Nutrition and Dietary Deficiencies Store, cook, and give out food in a safe and clean way. F
Inspection Results: 02/26/2009
CorrectedCategoryDeficiencySeverity
05/05/2009Environmental Deficiencies Make sure that staff members wash their hands when needed. D
05/05/2009Environmental Deficiencies Have a program to keep infection from spreading. D
03/19/2009Nutrition and Dietary Deficiencies Store, cook, and give out food in a safe and clean way. E
03/19/2009Environmental Deficiencies Make sure that the nursing home area is free of dangers that cause accidents. E
03/19/2009Quality Care Deficiencies Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. D
03/19/2009Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible. D
03/19/2009Quality Care Deficiencies Give professional services that follow each resident's written care plan. D

Fire Safety Inpections: BERLIN HEALTH & REHAB CTR
Not available

Resident Complaints: BERLIN HEALTH & REHAB CTR
Date Complaint Substantiated: 12/03/2008
CorrectedCategoryDeficiencySeverity
01/02/2009Quality Care Deficiencies Give professional services that follow each resident's written care plan. D
Date Complaint Substantiated: 09/04/2008
CorrectedCategoryDeficiencySeverity
10/03/2008Quality Care Deficiencies Give professional services that follow each resident's written care plan. D
10/03/2008Environmental Deficiencies Make sure that the nursing home area is free of dangers that cause accidents. G
10/03/2008Resident Rights Deficiencies Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged. D
Date Complaint Substantiated: 07/24/2008
CorrectedCategoryDeficiencySeverity
08/24/2008Quality Care Deficiencies Give each resident care and services to get or keep the highest quality of life possible. D
08/24/2008Mistreatment Deficiencies Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property. D
Date Complaint Substantiated: 12/07/2007
CorrectedCategoryDeficiencySeverity
12/21/2007Quality Care Deficiencies Give professional services that meet a professional standard of quality. D
Date Complaint Substantiated: 12/28/2006
CorrectedCategoryDeficiencySeverity
01/29/2007Mistreatment Deficiencies 1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. D
01/29/2007Quality Care Deficiencies Give professional services that follow each resident's written care plan. D

Quality Measures: BERLIN HEALTH & REHAB CTR
Quality MeasuresNational AverageBERLIN HEALTH & REHAB CTR
Overall quality rating Not Available 3 out of 5 stars
3 out of 5 stars
Long-Stay Residents
Percent of long-stay residents who spend most of their time in bed or in a chair 4% 6%
Percent of long-stay residents given influenza vaccination during the flu season 91% 85%
Percent of long-stay residents who have moderate to severe pain 3% 3%
Percent of low-risk long-stay residents who lose control of their bowels or bladder 50% 70%
Percent of long-stay residents who are more depressed or anxious 14% 18%
Percent of long-stay residents who were assessed and given pneumococcal vaccination 89% 84%
Percent of high-risk long-stay residents who have pressure sores 11% 8%
Percent of long-stay residents who lose too much weight 8% 8%
Percent of long-stay residents whose need for help with daily activities has increased 14% 19%
Percent of long-stay residents who have/had a catheter inserted and left in their bladder 5% 5%
Percent of long-stay residents who had a urinary tract infection 9% 6%
Percent of long-stay residents who were physically restrained 3% 0%
Percent of low-risk long-stay residents who have pressure sores 2% 6%
Percent of long-stay residents whose ability to move about in and around their room got worse 11% 16%
Short-Stay Residents
Percent of short-stay residents who had moderate to severe pain 19% 33%
Percent of short-stay residents given influenza vaccination during the flu season 83% 65%
Percent of short-stay residents who were assessed and given pneumococcal vaccination 83% 48%
Percent of short-stay residents who have delirium 2% 1%
Percent of short-stay residents who have pressure sores 13% 13%
Severity Codes Explanation. Note: The higher the letter, the higher the severity.
AIsolated /Potential for minimal harm
BPattern /Potential for minimal harm
CWidespread /Potential for minimal harm
DIsolated /Minimal harm or potential for actual harm
EPattern /Minimal harm or potential for actual harm
FWidespread /Minimal harm or potential for actual harm
GIsolated /Actual harm
HPattern /Actual harm
IWidespread /Actual harm
JIsolated /Immediate jeopardy to resident health or safety
KPattern /Immediate jeopardy to resident health or safety
LWidespread /Immediate jeopardy to resident health or safety
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