US Nursing Home Finder: AUTUMN CARE OF NORFOLK NORFOLK VA

General Information: AUTUMN CARE OF NORFOLK
Nursing home name	AUTUMN CARE OF NORFOLK
Address	1401 HALSTEAD AVENUE NORFOLK, VA 23502
Phone number	(757) 857-0481
Located within a hospital	No
Type of ownership	For profit - Corporation
Owner operates multiple homes	Yes
Accept Medicare or Medicaid	Medicare and Medicaid
Continue Care Retirement Community	No
Resident and family councils	BOTH
Certified number of beds	120
Total number of residents	109
Perc of occupied beds	91
Sprinkler status	fully sprinklered
Last health survey date	06/16/2009
Fire survey date:	08/13/2009

Ratings Summary: AUTUMN CARE OF NORFOLK
Overall rating	1 out of 5 stars
Nursing Home Staffing	2 out of 5 stars
Registered Nurses only	2 out of 5 stars
Health Inspections	1 out of 5 stars
Quality Measures	3 out of 5 stars

Nursing Home Staffing Info: AUTUMN CARE OF NORFOLK
	National Average	AUTUMN CARE OF NORFOLK
Overall staff rating	Not Available.	2 out of 5 stars
Registered Nurses only rating	Not Available	2 out of 5 stars
Total Number of Residents	94.2	109
Total Number of Licensed Nurse Staff Hours per Resident per Day	1.4 hours	1.34 hours
Registered Nurses Hours per Residents per Day	0.6 hours	0.45 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day	0.8 hours	0.89 hours
Certified Nursing Assistants Hours per Residents per Day	0.6 hours	0.45 hours

Health Inpections: AUTUMN CARE OF NORFOLK
Inspection Results: 06/16/2009
Corrected	Category	Deficiency	Severity
07/31/2009	Administration Deficiencies	Keep accurate and appropriate medical records.	D
09/28/2009	Environmental Deficiencies	Make sure that staff members wash their hands when needed.	D
09/28/2009	Environmental Deficiencies	Keep a resident apart from the others if the resident has an infection that can spread.	D
09/28/2009	Environmental Deficiencies	Have a program to keep infection from spreading.	D
09/28/2009	Quality Care Deficiencies	Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.	J
07/31/2009	Environmental Deficiencies	Make sure that the nursing home area is free of dangers that cause accidents.	D
07/31/2009	Quality Care Deficiencies	Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.	D
07/31/2009	Quality Care Deficiencies	Give each resident care and services to get or keep the highest quality of life possible.	D
Inspection Results: 05/02/2008
Corrected	Category	Deficiency	Severity
06/16/2008	Administration Deficiencies	Keep accurate and appropriate medical records.	D
06/16/2008	Environmental Deficiencies	Make sure that the nursing home area is safe, easy to use, clean and comfortable.	D
06/16/2008	Environmental Deficiencies	Have a program to keep infection from spreading.	F
06/16/2008	Pharmacy Service Deficiencies	Properly mark drugs and other similar products.	D
06/16/2008	Nutrition and Dietary Deficiencies	Store, cook, and give out food in a safe and clean way.	F
06/16/2008	Environmental Deficiencies	Make sure that the nursing home area is free of dangers that cause accidents.	D
06/16/2008	Quality Care Deficiencies	Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.	D

Fire Safety Inpections: AUTUMN CARE OF NORFOLK
Not available

Resident Complaints: AUTUMN CARE OF NORFOLK
Date Complaint Substantiated: 06/16/2009
Corrected	Category	Deficiency	Severity
	Nutrition and Dietary Deficiencies	Store, cook, and give out food in a safe and clean way.	K

Quality Measures: AUTUMN CARE OF NORFOLK
Quality Measures	National Average	AUTUMN CARE OF NORFOLK
Overall quality rating	Not Available	3 out of 5 stars
Long-Stay Residents
Percent of long-stay residents who had a urinary tract infection	9%	13%
Percent of long-stay residents whose need for help with daily activities has increased	14%	22%
Percent of long-stay residents who are more depressed or anxious	14%	8%
Percent of long-stay residents who have/had a catheter inserted and left in their bladder	5%	4%
Percent of long-stay residents given influenza vaccination during the flu season	91%	90+%
Percent of long-stay residents who were assessed and given pneumococcal vaccination	89%	90+%
Percent of long-stay residents who have moderate to severe pain	3%	4%
Percent of long-stay residents whose ability to move about in and around their room got worse	11%	12%
Percent of low-risk long-stay residents who have pressure sores	2%	2%
Percent of low-risk long-stay residents who lose control of their bowels or bladder	50%	51%
Percent of high-risk long-stay residents who have pressure sores	11%	3%
Percent of long-stay residents who lose too much weight	8%	10%
Percent of long-stay residents who spend most of their time in bed or in a chair	4%	4%
Percent of long-stay residents who were physically restrained	3%	0%
Short-Stay Residents
Percent of short-stay residents given influenza vaccination during the flu season	83%	85%
Percent of short-stay residents who had moderate to severe pain	19%	17%
Percent of short-stay residents who were assessed and given pneumococcal vaccination	83%	90+%
Percent of short-stay residents who have delirium	2%	1%
Percent of short-stay residents who have pressure sores	13%	8%

Severity Codes Explanation. Note: The higher the letter, the higher the severity.
A	Isolated /Potential for minimal harm
B	Pattern /Potential for minimal harm
C	Widespread /Potential for minimal harm
D	Isolated /Minimal harm or potential for actual harm
E	Pattern /Minimal harm or potential for actual harm
F	Widespread /Minimal harm or potential for actual harm
G	Isolated /Actual harm
H	Pattern /Actual harm
I	Widespread /Actual harm
J	Isolated /Immediate jeopardy to resident health or safety
K	Pattern /Immediate jeopardy to resident health or safety
L	Widespread /Immediate jeopardy to resident health or safety

US Nursing Home Finder™: AUTUMN CARE OF NORFOLK NORFOLK VA