General Information: NORTH CENTRAL CARE AND REHABILITATION
Nursing home name NORTH CENTRAL CARE AND REHABILITATION
AddressN 1812 WALL STREET
SPOKANE, WA 99205
Phone number (509) 328-6030
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityNo
Resident and family councils Resident
Certified number of beds 101
Total number of residents 93
Perc of occupied beds 92
Sprinkler status Yes
Number of Facility Reported Incidents1
Number of Substantiated Complaints0
Number of Fines0
Total Amount of Fines$0
Total Number of Penalties0
Total Number of Penalties0
Ratings Summary: NORTH CENTRAL CARE AND REHABILITATION
Overall rating 5
5
Nursing Home Staffing 4
4
Registered Nurses only 5
5
Health Inspections 5
5
Quality Measures 3
3
Nursing Home Staffing Info: NORTH CENTRAL CARE AND REHABILITATION
National AverageWashington AverageNORTH CENTRAL CARE AND REHABILITATION
Overall staff rating NA NA 4
4
Registered Nurses only rating NANA 5
5
Total Number of Residents NA NA 93
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 4.42 hours 4.67 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.76 hours 1.44 hours
Registered Nurses Hours per Residents per Day 0.81 hours 1.15 hours 1.03 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 0.61 hours 0.41 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.65 hours 3.22 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.15 hours 0.09 hours
Health Survey: NORTH CENTRAL CARE AND REHABILITATION
Heath Survey Summary on 2013-10-23
Total Number of Health Deficiencies 0
Scope and Severity of most Severe Health Deficiency
Heath Survey Summary on 2012-09-12
Total Number of Health Deficiencies 0
Scope and Severity of most Severe Health Deficiency
Heath Survey Summary on 2011-06-24
Total Number of Health Deficiencies 2
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Health Survey Details: NORTH CENTRAL CARE AND REHABILITATION
Inspection Results: 06/24/2011
Corrected Deficiency Scope and Severity
07/20/2011 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Pattern/Minimal harm or potential for actual harm
07/20/2011 Ensure services provided by the nursing facility meet professional standards of quality. Pattern/Minimal harm or potential for actual harm

Fire Safety Survey: NORTH CENTRAL CARE AND REHABILITATION
Fire Safety Survey Summary on 2013-10-23
Total Number of Fire SafetyDeficiencies 0
Scope and Severity of most Severe Health Deficiency
Fire Safety Survey Summary on 2012-09-12
Total Number of Fire SafetyDeficiencies 0
Scope and Severity of most Severe Health Deficiency
Fire Safety Survey Summary on 2011-06-21
Total Number of Fire SafetyDeficiencies 1
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Fire Safety Survey: NORTH CENTRAL CARE AND REHABILITATION
Fire Safety Survey Results: 06/21/2011
Corrected Deficiency Severity
07/06/2011 Automatic sprinkler systems that have been maintained in working order. Widespread /Minimal harm or potential for actual harm

Resident Complaints: NORTH CENTRAL CARE AND REHABILITATION
Date Complaint Substantiated: 12/19/2013
CorrectedCategoryDeficiencySeverity
12/19/2013Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. D

Quality Measures: NORTH CENTRAL CARE AND REHABILITATION
Quality Measures National Average Washington Average NORTH CENTRAL CARE AND REHABILITATION
Overall quality rating NA NA 3
3
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 13.2% 16.7%
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 10.8% 28.2%
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 5.6% 3.2%
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 6.6% 8.8%
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 50.8% 55.8%
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 3.6% 6.2%
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 6.4% 5.4%
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 11.9% 46.3%
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 1.1% 1.2%
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 3.1% 2.5%
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 91.3% 92.5%
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 95.4% 97.9%
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 19.4% 48.3%
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 22.2% 37.5%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 1.0% 0.3%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 86.2% 66.0%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 86.1% 68.9%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 2.1% 0.0%

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