General Information: ROCKWOOD AT HAWTHORNE
Nursing home name ROCKWOOD AT HAWTHORNE
Address101 EAST HAWTHORNE ROAD
SPOKANE, WA 99218
Phone number (509) 466-0411
Located within a hospital No
Type of ownership Non profit - Church related
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityYes
Resident and family councils Resident
Certified number of beds 20
Total number of residents 20
Perc of occupied beds 100
Sprinkler status Yes
Number of Facility Reported Incidents1
Number of Substantiated Complaints2
Number of Fines0
Total Amount of Fines$0
Total Number of Penalties0
Total Number of Penalties0
Ratings Summary: ROCKWOOD AT HAWTHORNE
Overall rating 5
5
Nursing Home Staffing 5
5
Registered Nurses only 5
5
Health Inspections 4
4
Quality Measures 5
5
Nursing Home Staffing Info: ROCKWOOD AT HAWTHORNE
National AverageWashington AverageROCKWOOD AT HAWTHORNE
Overall staff rating NA NA 5
5
Registered Nurses only rating NANA 5
5
Total Number of Residents NA NA 20
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 4.42 hours 5.82 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.76 hours 2.02 hours
Registered Nurses Hours per Residents per Day 0.81 hours 1.15 hours 1.74 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 0.61 hours 0.28 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.65 hours 3.81 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.15 hours 0.08 hours
Health Survey: ROCKWOOD AT HAWTHORNE
Heath Survey Summary on 2014-03-21
Total Number of Health Deficiencies 9
Scope and Severity of most Severe Health Deficiency Isolated/Actual harm
Heath Survey Summary on 2013-04-18
Total Number of Health Deficiencies 3
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Heath Survey Summary on 2012-02-03
Total Number of Health Deficiencies 0
Scope and Severity of most Severe Health Deficiency
Health Survey Details: ROCKWOOD AT HAWTHORNE
Inspection Results: 03/21/2014
Corrected Deficiency Scope and Severity
05/02/2014 Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care. Isolated/Minimal harm or potential for actual harm
05/02/2014 Provide activities to meet the interests and needs of each resident. Isolated/Minimal harm or potential for actual harm
05/02/2014 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated/Minimal harm or potential for actual harm
05/02/2014 Have a program that investigates, controls and keeps infection from spreading. Pattern/Minimal harm or potential for actual harm
05/02/2014 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Isolated/Minimal harm or potential for actual harm
05/02/2014 Ensure services provided by the nursing facility meet professional standards of quality. Isolated/Minimal harm or potential for actual harm
05/02/2014 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Pattern/Minimal harm or potential for actual harm
05/02/2014 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated/Minimal harm or potential for actual harm
05/02/2014 Ensure residents maintain acceptable nutritional status. Isolated/Actual harm
Inspection Results: 04/18/2013
Corrected Deficiency Scope and Severity
04/26/2013 Keep residents' personal and medical records private and confidential. Pattern/Minimal harm or potential for actual harm
04/26/2013 Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care. Isolated/Minimal harm or potential for actual harm
04/26/2013 Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Isolated/Minimal harm or potential for actual harm

Fire Safety Survey: ROCKWOOD AT HAWTHORNE
Fire Safety Survey Summary on 2014-03-17
Total Number of Fire SafetyDeficiencies 4
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2013-04-16
Total Number of Fire SafetyDeficiencies 2
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2012-02-03
Total Number of Fire SafetyDeficiencies 0
Scope and Severity of most Severe Health Deficiency
Fire Safety Survey: ROCKWOOD AT HAWTHORNE
Fire Safety Survey Results: 03/17/2014
Corrected Deficiency Severity
04/18/2014 Corridor and hallway doors that block smoke. Isolated/Minimal harm or potential for actual harm
04/18/2014 Emergency lighting that can last at least 1 1/2 hours. Isolated/Minimal harm or potential for actual harm
04/18/2014 Automatic sprinkler systems that have been maintained in working order. Widespread /Minimal harm or potential for actual harm
04/18/2014 Properly installed electrical wiring and equipment. Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Results: 04/16/2013
Corrected Deficiency Severity
05/30/2013 A written emergency evacuation plan. Widespread /Minimal harm or potential for actual harm
05/30/2013 Properly installed electrical wiring and equipment. Pattern/Minimal harm or potential for actual harm

Resident Complaints: ROCKWOOD AT HAWTHORNE
Not available

Quality Measures: ROCKWOOD AT HAWTHORNE
Quality Measures National Average Washington Average ROCKWOOD AT HAWTHORNE
Overall quality rating NA NA 5
5
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 13.2% 8.0%
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 10.8% 17.4%
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 5.6% 0.0%
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 6.6% 8.9%
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 50.8% 74.2%
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 3.6% 4.3%
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 6.4% 7.1%
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 11.9% 5.4%
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 1.1% 0.0%
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 3.1% 0.0%
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 91.3% 100.0%
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 95.4% 100.0%
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 19.4% 1.8%
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 22.2% %
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 1.0% %
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 86.2% %
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 86.1% %
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 2.1% %

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