General Information: GORDON LANE CARE CENTER
Nursing home name GORDON LANE CARE CENTER
Address1821 E CHAPMAN AVE
FULLERTON, CA 92831
Phone number (714) 879-7301
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityNo
Resident and family councils Resident
Certified number of beds 99
Total number of residents 86
Perc of occupied beds 86
Sprinkler status Yes
Number of Facility Reported Incidents0
Number of Substantiated Complaints3
Number of Fines0
Total Amount of Fines$0
Total Number of Penalties0
Total Number of Penalties0
Ratings Summary: GORDON LANE CARE CENTER
Overall rating 2
2
Nursing Home Staffing 4
4
Registered Nurses only 4
4
Health Inspections 1
1
Quality Measures 5
5
Nursing Home Staffing Info: GORDON LANE CARE CENTER
National AverageCalifornia AverageGORDON LANE CARE CENTER
Overall staff rating NA NA 4
4
Registered Nurses only rating NANA 4
4
Total Number of Residents NA NA 86
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 4.49 hours 4.32 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.8 hours 1.65 hours
Registered Nurses Hours per Residents per Day 0.81 hours 0.88 hours 0.87 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 0.92 hours 0.77 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.69 hours 2.68 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.14 hours 0.16 hours
Health Survey: GORDON LANE CARE CENTER
Heath Survey Summary on 2013-04-04
Total Number of Health Deficiencies 8
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Heath Survey Summary on 2012-04-19
Total Number of Health Deficiencies 23
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Heath Survey Summary on 2011-01-13
Total Number of Health Deficiencies 21
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Health Survey Details: GORDON LANE CARE CENTER
Inspection Results: 04/04/2013
Corrected Deficiency Scope and Severity
05/04/2013 Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Isolated/Minimal harm or potential for actual harm
05/04/2013 Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated/Minimal harm or potential for actual harm
05/04/2013 Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Isolated/Minimal harm or potential for actual harm
05/04/2013 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Isolated/Minimal harm or potential for actual harm
05/04/2013 Have a program that investigates, controls and keeps infection from spreading. Widespread /Minimal harm or potential for actual harm
05/04/2013 Make sure that a working call system is available in each resident's room or bathroom and bathing area. Isolated/Minimal harm or potential for actual harm
05/04/2013 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Isolated/Minimal harm or potential for actual harm
05/04/2013 Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. Widespread /Minimal harm or potential for actual harm
Inspection Results: 04/19/2012
Corrected Deficiency Scope and Severity
05/18/2012 Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Isolated/Minimal harm or potential for actual harm
05/18/2012 Make sure that special or therapeutic diets are ordered by the attending doctor. Isolated/Minimal harm or potential for actual harm
05/18/2012 Ensure that residents are fully informed and understand their health status, care and treatments. Isolated/Minimal harm or potential for actual harm
05/18/2012 Let residents voice a complaint or grievance without being treated differently or badly. Isolated/Minimal harm or potential for actual harm
05/18/2012 Let residents talk to and get information from agencies acting on their behalf. Pattern/Potential for minimal harm
05/18/2012 Provide timely notification to the resident before transfer or discharge. Pattern/Potential for minimal harm
05/18/2012 Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Isolated/Minimal harm or potential for actual harm
05/18/2012 Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Isolated/Minimal harm or potential for actual harm
05/18/2012 Provide medically-related social services to help each resident achieve the highest possible quality of life. Isolated/Minimal harm or potential for actual harm
05/18/2012 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated/Minimal harm or potential for actual harm
05/18/2012 Provide care by qualified persons according to each resident's written plan of care. Isolated/Minimal harm or potential for actual harm
05/18/2012 Provide necessary care and services to maintain or improve the highest well being of each resident . Pattern/Minimal harm or potential for actual harm
05/18/2012 Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. Isolated/Minimal harm or potential for actual harm
05/18/2012 Train all employees on what to do in an emergency, and carry out unannounced staff drills. Isolated/Minimal harm or potential for actual harm
05/18/2012 Keep accurate, complete and organized clinical records on each resident that meet professional standards. Isolated/Minimal harm or potential for actual harm
05/18/2012 Quickly tell the resident's doctor the results of laboratory tests. Isolated/Minimal harm or potential for actual harm
05/18/2012 Have a program that investigates, controls and keeps infection from spreading. Pattern/Minimal harm or potential for actual harm
05/18/2012 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Pattern/Minimal harm or potential for actual harm
05/18/2012 Make sure that all required doctor visits are made personally. Isolated/Minimal harm or potential for actual harm
05/18/2012 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. Isolated/Minimal harm or potential for actual harm
05/18/2012 Store, cook, and serve food in a safe and clean way. Widespread /Minimal harm or potential for actual harm
05/18/2012 Provide special eating equipment and utensils for each resident who needs them. Isolated/Minimal harm or potential for actual harm
05/18/2012 Ensure residents maintain acceptable nutritional status. Isolated/Minimal harm or potential for actual harm
Inspection Results: 01/13/2011
Corrected Deficiency Scope and Severity
02/12/2011 Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature. Pattern/Minimal harm or potential for actual harm
02/12/2011 Make sure that special or therapeutic diets are ordered by the attending doctor. Isolated/Minimal harm or potential for actual harm
02/12/2011 Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Isolated/Minimal harm or potential for actual harm
02/12/2011 Upon the death of a resident, convey the residents personal funds and an accounting of those funds to the appropriate party. Isolated/Minimal harm or potential for actual harm
02/12/2011 Keep each resident free from physical restraints, unless needed for medical treatment. Isolated/Minimal harm or potential for actual harm
02/12/2011 Reasonably accommodate the needs and preferences of each resident. Isolated/Minimal harm or potential for actual harm
02/12/2011 Maintain comfortable sound levels. Pattern/Potential for minimal harm
02/12/2011 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated/Minimal harm or potential for actual harm
02/12/2011 Make sure that residents receive treatments/services to maintain or improve their ability to care for themselves. Isolated/Minimal harm or potential for actual harm
02/12/2011 Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. Isolated/Minimal harm or potential for actual harm
02/12/2011 Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Pattern/Minimal harm or potential for actual harm
02/12/2011 Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Isolated/Minimal harm or potential for actual harm
02/12/2011 Make sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed. Isolated/Minimal harm or potential for actual harm
02/12/2011 Store, cook, and serve food in a safe and clean way. Pattern/Minimal harm or potential for actual harm
02/12/2011 At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. Isolated/Minimal harm or potential for actual harm
02/12/2011 Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Isolated/Minimal harm or potential for actual harm
02/12/2011 Have a program that investigates, controls and keeps infection from spreading. Widespread /Minimal harm or potential for actual harm
02/12/2011 Make sure that a working call system is available in each resident's room or bathroom and bathing area. Pattern/Minimal harm or potential for actual harm
02/12/2011 Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Isolated/Minimal harm or potential for actual harm
02/12/2011 Give or get quality laboratory services/tests in a timely manner to meet the needs of residents. Isolated/Minimal harm or potential for actual harm
02/12/2011 Train all employees on what to do in an emergency, and carry out unannounced staff drills. Pattern/Potential for minimal harm

Fire Safety Survey: GORDON LANE CARE CENTER
Fire Safety Survey Summary on 2013-04-11
Total Number of Fire SafetyDeficiencies 4
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2012-04-18
Total Number of Fire SafetyDeficiencies 8
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2011-01-19
Total Number of Fire SafetyDeficiencies 5
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Fire Safety Survey: GORDON LANE CARE CENTER
Fire Safety Survey Results: 04/11/2013
Corrected Deficiency Severity
05/02/2013 Properly located and lighted "Exit" signs. Pattern/Minimal harm or potential for actual harm
05/02/2013 Portable fire extinguishers. Isolated/Minimal harm or potential for actual harm
05/02/2013 Exits that are free from obstructions and can be used at all times. Isolated/Minimal harm or potential for actual harm
05/02/2013 Properly installed electrical wiring and equipment. Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Results: 04/18/2012
Corrected Deficiency Severity
05/31/2012 Properly working alarms on sprinkler valves. Isolated/Minimal harm or potential for actual harm
05/31/2012 An approved back-up procedure for a faulty fire alarm system. Widespread/Potential for minimal harm
05/31/2012 Properly installed electrical wiring and equipment. Pattern/Minimal harm or potential for actual harm
05/31/2012 Portable fire extinguishers. Isolated/Minimal harm or potential for actual harm
05/31/2012 Approved construction type or materials. Isolated/Minimal harm or potential for actual harm
05/31/2012 An approved installation, maintenance and testing program for fire alarm systems. Widespread /Minimal harm or potential for actual harm
05/31/2012 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. Isolated/Minimal harm or potential for actual harm
05/31/2012 Record of quarterly fire drills for each shift under varying conditions. Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Results: 01/19/2011
Corrected Deficiency Severity
02/02/2011 Approved construction type or materials. Isolated/Minimal harm or potential for actual harm
02/02/2011 A fire alarm system that can be heard throughout the facility. Widespread /Minimal harm or potential for actual harm
02/02/2011 An automatic smoke detection system in all hallways. Widespread /Minimal harm or potential for actual harm
02/02/2011 Properly working alarms on sprinkler valves. Widespread /Minimal harm or potential for actual harm
02/02/2011 Properly installed electrical wiring and equipment. Isolated/Minimal harm or potential for actual harm

Resident Complaints: GORDON LANE CARE CENTER
Date Complaint Substantiated: 02/24/2014
CorrectedCategoryDeficiencySeverity
03/27/2014Hire a qualified dietician. D
Date Complaint Substantiated: 11/07/2013
CorrectedCategoryDeficiencySeverity
11/30/2013Keep accurate, complete and organized clinical records on each resident that meet professional standards. D
11/30/2013Give the resident's representative the ability to exercise the resident's rights. D
11/30/2013Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. D
Date Complaint Substantiated: 05/13/2013
CorrectedCategoryDeficiencySeverity
06/07/2013Give or get quality laboratory services/tests in a timely manner to meet the needs of residents. D
06/07/2013Quickly tell the resident's doctor the results of laboratory tests. D
Date Complaint Substantiated: 09/26/2012
CorrectedCategoryDeficiencySeverity
10/25/2012Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. D

Quality Measures: GORDON LANE CARE CENTER
Quality Measures National Average California Average GORDON LANE CARE CENTER
Overall quality rating NA NA 5
5
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 11.7% 11.6%
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 5.9% 3.8%
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 6.2% 5.2%
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 5.8% 8.5%
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 45.3% 57.7%
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 3.3% 5.3%
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 5.3% 5.8%
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 1.8% 1.0%
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 2.1% 0.4%
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 1.6% 1.3%
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 92.3% 95.3%
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 94.6% 97.8%
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 16.5% 17.7%
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 16.9% 7.7%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 0.9% 1.2%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 81.1% 89.5%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 79.8% 76.4%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 2.0% 1.1%

User reviews on GORDON LANE CARE CENTER

GORDON LANE CARE CENTER has 1 user reviews:
On Saturday Mar 30 2013 08:29 AM Zoe True wrote:

What a nightmare! The Charge Nurse at night is a crazy Indian woman who can barely speak English.
When you try to get any kind of info. from her she knows nothing and when you try to get her to take
accountability for anything she plays dumb and talks in circles I have never seen such incompetence
in my life!
But one thing I do know she cares about is her shiny black Lexus in the parking lot. At night she
moves it to the handicapped spot in front of the side entrance. If only she cared that much about
the patients in her care.



Post a review on GORDON LANE CARE CENTER


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