General Information: CROSS TIMBERS REHABILITATION AND HEALTHCARE CENTER
Nursing home name CROSS TIMBERS REHABILITATION AND HEALTHCARE CENTER
Address3315 CROSS TIMBERS RD
FLOWER MOUND, TX 75028
Phone number (972) 724-0996
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityNo
Resident and family councils Resident
Certified number of beds 120
Total number of residents 89
Perc of occupied beds 74
Sprinkler status Yes
Number of Facility Reported Incidents0
Number of Substantiated Complaints1
Number of Fines3
Total Amount of Fines$6988
Total Number of Penalties0
Total Number of Penalties3
Ratings Summary: CROSS TIMBERS REHABILITATION AND HEALTHCARE CENTER
Overall rating 4
4
Nursing Home Staffing 1
1
Registered Nurses only 1
1
Health Inspections 4
4
Quality Measures 5
5
Nursing Home Staffing Info: CROSS TIMBERS REHABILITATION AND HEALTHCARE CENTER
National AverageTexas AverageCROSS TIMBERS REHABILITATION AND HEALTHCARE CENTER
Overall staff rating NA NA 1
1
Registered Nurses only rating NANA 1
1
Total Number of Residents NA NA 89
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 3.79 hours 3.32 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.49 hours 1.09 hours
Registered Nurses Hours per Residents per Day 0.81 hours 0.57 hours 0.32 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 0.92 hours 0.78 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.3 hours 2.23 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.08 hours 0.09 hours
Health Survey: CROSS TIMBERS REHABILITATION AND HEALTHCARE CENTER
Heath Survey Summary on 2013-10-23
Total Number of Health Deficiencies 1
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Heath Survey Summary on 2012-10-19
Total Number of Health Deficiencies 5
Scope and Severity of most Severe Health Deficiency Pattern/Actual harm
Heath Survey Summary on 2011-10-14
Total Number of Health Deficiencies 3
Scope and Severity of most Severe Health Deficiency Pattern/Actual harm
Health Survey Details: CROSS TIMBERS REHABILITATION AND HEALTHCARE CENTER
Inspection Results: 10/23/2013
Corrected Deficiency Scope and Severity
10/23/2013 Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. Isolated/Minimal harm or potential for actual harm
Inspection Results: 10/19/2012
Corrected Deficiency Scope and Severity
11/09/2012 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Isolated/Actual harm
11/09/2012 Provide necessary care and services to maintain or improve the highest well being of each resident . Pattern/Actual harm
11/09/2012 Make sure that nurse aides show they have the skills and techniques to be able to care for residents' needs. Pattern/Minimal harm or potential for actual harm
11/09/2012 Give residents a notice of rights, rules, services and charges. Widespread/Potential for minimal harm
11/09/2012 Allow residents to easily view the results of the nursing home's most recent inspection. Widespread/Potential for minimal harm
Inspection Results: 10/14/2011
Corrected Deficiency Scope and Severity
11/07/2011 Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Pattern/Actual harm
11/07/2011 Store, cook, and serve food in a safe and clean way. Widespread /Minimal harm or potential for actual harm
11/07/2011 Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. Pattern/Minimal harm or potential for actual harm

Fire Safety Survey: CROSS TIMBERS REHABILITATION AND HEALTHCARE CENTER
Fire Safety Survey Summary on 2013-10-23
Total Number of Fire SafetyDeficiencies 3
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2012-10-17
Total Number of Fire SafetyDeficiencies 7
Scope and Severity of most Severe Health Deficiency Widespread /Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2011-10-12
Total Number of Fire SafetyDeficiencies 6
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Fire Safety Survey: CROSS TIMBERS REHABILITATION AND HEALTHCARE CENTER
Fire Safety Survey Results: 10/23/2013
Corrected Deficiency Severity
Corridor and hallway doors that block smoke. Pattern/Minimal harm or potential for actual harm
Record of quarterly fire drills for each shift under varying conditions. Widespread /Minimal harm or potential for actual harm
Properly maintained smoke detectors. Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Results: 10/17/2012
Corrected Deficiency Severity
11/09/2012 Weekly inspections and monthly testing of generators. Widespread/Potential for minimal harm
11/30/2012 Automatic sprinkler systems that have been maintained in working order. Widespread/Potential for minimal harm
11/09/2012 Exits that are accessible at all times. Widespread /Minimal harm or potential for actual harm
11/09/2012 Properly installed electrical wiring and equipment. Isolated/Minimal harm or potential for actual harm
11/09/2012 Record of quarterly fire drills for each shift under varying conditions. Widespread /Minimal harm or potential for actual harm
11/09/2012 Properly protected cooking facilities. Widespread/Potential for minimal harm
11/09/2012 Properly maintained smoke detectors. Pattern/Minimal harm or potential for actual harm
Fire Safety Survey Results: 10/12/2011
Corrected Deficiency Severity
11/07/2011 Walls that prevent smoke from passing through and would resist fire for at least one hour. Pattern/Minimal harm or potential for actual harm
11/07/2011 Special areas constructed so that walls can resist fire for one hour or an approved fire extinguishing system. Pattern/Potential for minimal harm
11/07/2011 Corridor and hallway doors that block smoke. Pattern/Potential for minimal harm
11/07/2011 Exits that are accessible at all times. Isolated/Minimal harm or potential for actual harm
11/07/2011 Automatic sprinkler systems that have been maintained in working order. Widespread/Potential for minimal harm
11/07/2011 Properly installed electrical wiring and equipment. Widespread/Potential for minimal harm

Resident Complaints: CROSS TIMBERS REHABILITATION AND HEALTHCARE CENTER
Date Complaint Substantiated: 05/24/2012
CorrectedCategoryDeficiencySeverity
05/31/2012Provide necessary care and services to maintain or improve the highest well being of each resident . E

Quality Measures: CROSS TIMBERS REHABILITATION AND HEALTHCARE CENTER
Quality Measures National Average Texas Average CROSS TIMBERS REHABILITATION AND HEALTHCARE CENTER
Overall quality rating NA NA 5
5
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 19.2% 21.1%
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 9.1% 0.5%
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 6.8% 6.7%
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 6.0% 4.5%
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 43.2% 55.7%
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 3.2% 2.5%
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 7.2% 4.0%
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 8.1% 0.0%
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 1.2% 0.0%
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 3.5% 2.7%
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 90.4% 76.1%
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 89.7% 91.1%
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 27.1% 23.0%
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 18.8% 4.5%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 1.2% 0.7%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 74.3% 67.8%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 73.2% 71.2%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 3.6% 5.8%

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