General Information: MANOR CARE HEALTH SERVICES WINGFIELD HILLS
Nursing home name MANOR CARE HEALTH SERVICES WINGFIELD HILLS
Address2350 WINGFIELD HILLS DR
SPARKS, NV 89436
Phone number (775) 335-8275
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityNo
Resident and family councils RESIDENT
Certified number of beds 120
Total number of residents 89
Perc of occupied beds 74
Sprinkler status Yes
Last health survey date 02/22/2013
Fire survey date: 02/19/2013
Ratings Summary: MANOR CARE HEALTH SERVICES WINGFIELD HILLS
Overall rating 4
4
Nursing Home Staffing 4
4
Registered Nurses only 5
5
Health Inspections 3
3
Quality Measures 4
4
Nursing Home Staffing Info: MANOR CARE HEALTH SERVICES WINGFIELD HILLS
National AverageMANOR CARE HEALTH SERVICES WINGFIELD HILLS
Overall staff rating Not Available. 4
4
Registered Nurses only rating Not Available 5
5
Total Number of Residents 88.1 89.00
Total Number of Licensed Nurse Staff Hours per Resident per Day 29.8 hours 1.92 hours
Registered Nurses Hours per Residents per Day 29.0 hours 1.28 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 29.0 hours .64 hours
Certified Nursing Assistants Hours per Residents per Day 29.0 hours 1.28 hours
Health Inpections: MANOR CARE HEALTH SERVICES WINGFIELD HILLS
Inspection Results: 02/22/2013
CorrectedCategoryDeficiencySeverity
03/25/2013Administration DeficienciesGive or get quality laboratory services/tests in a timely manner to meet the needs of residents. D
03/25/2013Environmental DeficienciesHave a program that investigates, controls and keeps infection from spreading. D
03/25/2013Pharmacy Service DeficienciesMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. D
03/25/2013Pharmacy Service DeficienciesAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. D
03/25/2013Resident Assessment DeficienciesMake sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. D
03/25/2013Nutrition and Dietary DeficienciesStore, cook, and serve food in a safe and clean way. E
03/25/2013Quality Care DeficienciesProvide necessary care and services to maintain or improve the highest well being of each resident. E
03/25/2013Resident Assessment DeficienciesDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D
03/25/2013Resident Assessment DeficienciesEnsure each resident receives an accurate assessment by a qualified health professional. D
03/25/2013Environmental DeficienciesProvide housekeeping and maintenance services. E
Inspection Results: 03/21/2012
CorrectedCategoryDeficiencySeverity
04/10/2012Nutrition and Dietary DeficienciesStore, cook, and serve food in a safe and clean way. D
04/10/2012Pharmacy Service DeficienciesMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. D
04/10/2012Environmental DeficienciesHave a program that investigates, controls and keeps infection from spreading. E
04/10/2012Quality Care DeficienciesProvide necessary care and services to maintain or improve the highest well being of each resident. E
04/10/2012Resident Assessment DeficienciesDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D
04/10/2012Resident Rights DeficienciesProvide written records when a resident is transferred or discharged. D
Inspection Results: 03/28/2011
CorrectedCategoryDeficiencySeverity
05/03/2011Nutrition and Dietary DeficienciesStore, cook, and serve food in a safe and clean way. E
05/03/2011Pharmacy Service DeficienciesMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. D
05/03/2011Nutrition and Dietary Deficiencies1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day. E
05/03/2011Environmental DeficienciesEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. D
05/03/2011Quality Care DeficienciesProvide necessary care and services to maintain or improve the highest well being of each resident. G
05/03/2011Resident Assessment DeficienciesProvide doctor's orders for the resident's immediate care at the time the resident was admitted. D
05/03/2011Mistreatment DeficienciesDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. D
05/03/2011Resident Rights DeficienciesHelp and prepare each resident for a safe and easy discharge or transfer from the nursing home. D
05/03/2011Resident Rights DeficienciesGive residents a notice of rights, rules, services and charges. D

Fire Safety Inpections: MANOR CARE HEALTH SERVICES WINGFIELD HILLS
Inspection Results: 02/19/2013
CorrectedCategoryDeficiencySeverity
03/26/2013Medical Gases and Anesthetizing Areas DeficienciesProper medical gas storage and administration areas. D
Inspection Results: 03/22/2011
CorrectedCategoryDeficiencySeverity
05/04/2011Electrical DeficienciesProperly installed electrical wiring and equipment. D

Resident Complaints: MANOR CARE HEALTH SERVICES WINGFIELD HILLS
Date Complaint Substantiated: 07/03/2012
CorrectedCategoryDeficiencySeverity
08/16/2012Environmental DeficienciesEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. D
08/16/2012Resident Rights DeficienciesImmediately tell the resident D
Date Complaint Substantiated: 03/21/2012
CorrectedCategoryDeficiencySeverity
04/10/2012Quality Care DeficienciesProvide necessary care and services to maintain or improve the highest well being of each resident. E
Date Complaint Substantiated: 12/13/2011
CorrectedCategoryDeficiencySeverity
01/18/2012Environmental DeficienciesEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. D
Date Complaint Substantiated: 10/31/2011
CorrectedCategoryDeficiencySeverity
11/30/2011Quality Care DeficienciesEnsure services provided by the nursing facility meet professional standards of quality. E
11/30/2011Environmental DeficienciesHave a program that investigates E
11/30/2011Resident Rights DeficienciesLet residents talk to and get information from agencies acting on their behalf. D
11/30/2011Resident Rights DeficienciesKeep residents' personal and medical records private and confidential. E
11/30/2011Resident Rights DeficienciesGive the resident's representative the ability to exercise the resident's rights. D
Date Complaint Substantiated: 03/28/2011
CorrectedCategoryDeficiencySeverity
05/03/2011Quality Care DeficienciesProvide necessary care and services to maintain or improve the highest well being of each resident. G
05/03/2011Resident Rights DeficienciesHelp and prepare each resident for a safe and easy discharge or transfer from the nursing home. D
Date Complaint Substantiated: 12/02/2010
CorrectedCategoryDeficiencySeverity
01/20/2011Mistreatment Deficiencies1) Hire only people with no legal history of abusing D

Quality Measures: MANOR CARE HEALTH SERVICES WINGFIELD HILLS
Quality MeasuresNational AverageMANOR CARE HEALTH SERVICES WINGFIELD HILLS
Overall quality rating Not Available 4
4
Long-Stay Residents
Percent of long-stay residents who have depressive symptoms. 16% 6.4000000000000004%
Percent of long-stay residents who lose too much weight. 16% 8%
Percent of long-stay residents with a urinary tract infection. 16% 2.7000000000000002%
Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine. 97% 56.399999999999999%
Percent of long-stay residents who received an antipsychotic medication. 31% 14%
Percent of long-stay high-risk residents with pressure ulcers. 19% 6.7000000000000002%
Percent of long-stay low-risk residents who lose control of their bowels or bladder 62% 39.700000000000003%
Percent of long-stay residents who were physically restrained. 11% 0%
Percent of long-stay residents experiencing one or more falls with major injury. 12% 2.6000000000000001%
Percent of long-stay residents who self-report moderate to severe pain. 22% 5.5999999999999996%
Percent of long-stay residents who have/had a catheter inserted and left in their bladder. 13% 8.9000000000000004%
Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine. 99% 86.799999999999997%
Percent of long-stay residents whose need for help with daily activities has increased. 27% 14.800000000000001%
Short-Stay Residents
Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine. 87% 71.400000000000006%
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine. 92% 41.299999999999997%
Percent of short-stay residents with Pressure ulcers that are new or worsened. 11% 0.20000000000000001%
Percent of short-stay residents who newly received an antipsychotic medication. 27% 4.2000000000000002%
Percent of short-stay residents who self-report moderate to severe pain. 36% 22.300000000000001%
Severity Codes Explanation. Note: The higher the letter, the higher the severity.
AIsolated /Potential for minimal harm
BPattern /Potential for minimal harm
CWidespread /Potential for minimal harm
DIsolated /Minimal harm or potential for actual harm
EPattern /Minimal harm or potential for actual harm
FWidespread /Minimal harm or potential for actual harm
GIsolated /Actual harm
HPattern /Actual harm
IWidespread /Actual harm
JIsolated /Immediate jeopardy to resident health or safety
KPattern /Immediate jeopardy to resident health or safety
LWidespread /Immediate jeopardy to resident health or safety

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