General Information: MANOR CARE HEALTH SERVICES WINGFIELD HILLS
Nursing home name MANOR CARE HEALTH SERVICES WINGFIELD HILLS
Address2350 WINGFIELD HILLS DR
SPARKS, NV 89436
Phone number (775) 335-8275
Located within a hospital No
Type of ownership For profit - Corporation
Owner operates multiple homesYes
Accept Medicare or Medicaid Medicare and Medicaid
Continue Care Retirement CommunityNo
Resident and family councils Resident
Certified number of beds 120
Total number of residents 98
Perc of occupied beds 81
Sprinkler status Yes
Number of Facility Reported Incidents0
Number of Substantiated Complaints10
Number of Fines0
Total Amount of Fines$0
Total Number of Penalties0
Total Number of Penalties0
Ratings Summary: MANOR CARE HEALTH SERVICES WINGFIELD HILLS
Overall rating 4
4
Nursing Home Staffing 3
3
Registered Nurses only 4
4
Health Inspections 3
3
Quality Measures 5
5
Nursing Home Staffing Info: MANOR CARE HEALTH SERVICES WINGFIELD HILLS
National AverageNevada AverageMANOR CARE HEALTH SERVICES WINGFIELD HILLS
Overall staff rating NA NA 3
3
Registered Nurses only rating NANA 4
4
Total Number of Residents NA NA 98
Total Number of Nurse Staff Hours per Resident per Day 4.11 hours 4.4 hours 3.77 hours
Total Number of Licensed Nurse Staff Hours per Resident per Day 1.64 hours 1.99 hours 1.79 hours
Registered Nurses Hours per Residents per Day 0.81 hours 1.15 hours 1.1 hours
Licensed Practical or Vacation Nurses Hours per Resident per Day 0.83 hours 0.84 hours 0.69 hours
Certified Nursing Assistants Hours per Residents per Day 2.47 hours 2.41 hours 1.98 hours
Physical Therapy Staffing Hours per Resident Per Day 0.1 hours 0.17 hours 0.19 hours
Health Survey: MANOR CARE HEALTH SERVICES WINGFIELD HILLS
Heath Survey Summary on 2014-03-28
Total Number of Health Deficiencies 12
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Heath Survey Summary on 2013-02-22
Total Number of Health Deficiencies 10
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Heath Survey Summary on 2012-03-21
Total Number of Health Deficiencies 6
Scope and Severity of most Severe Health Deficiency Pattern/Minimal harm or potential for actual harm
Health Survey Details: MANOR CARE HEALTH SERVICES WINGFIELD HILLS
Inspection Results: 03/28/2014
Corrected Deficiency Scope and Severity
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Isolated/Minimal harm or potential for actual harm
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Isolated/Minimal harm or potential for actual harm
Ensure services provided by the nursing facility meet professional standards of quality. Isolated/Minimal harm or potential for actual harm
Provide necessary care and services to maintain or improve the highest well being of each resident . Isolated/Minimal harm or potential for actual harm
Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. Isolated/Minimal harm or potential for actual harm
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible. Isolated/Minimal harm or potential for actual harm
Ensure residents maintain acceptable nutritional status. Isolated/Minimal harm or potential for actual harm
Store, cook, and serve food in a safe and clean way. Pattern/Minimal harm or potential for actual harm
Have a program that investigates, controls and keeps infection from spreading. Isolated/Minimal harm or potential for actual harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Pattern/Minimal harm or potential for actual harm
Be licensed under State and local laws. Isolated/Minimal harm or potential for actual harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. Isolated/Minimal harm or potential for actual harm
Inspection Results: 02/22/2013
Corrected Deficiency Scope and Severity
03/25/2013 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated/Minimal harm or potential for actual harm
03/25/2013 Provide necessary care and services to maintain or improve the highest well being of each resident . Pattern/Minimal harm or potential for actual harm
03/25/2013 Ensure each resident receives an accurate assessment by a qualified health professional. Isolated/Minimal harm or potential for actual harm
03/25/2013 Provide housekeeping and maintenance services. Pattern/Minimal harm or potential for actual harm
03/25/2013 Store, cook, and serve food in a safe and clean way. Pattern/Minimal harm or potential for actual harm
03/25/2013 Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. Isolated/Minimal harm or potential for actual harm
03/25/2013 At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor. Isolated/Minimal harm or potential for actual harm
03/25/2013 Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Isolated/Minimal harm or potential for actual harm
03/25/2013 Give or get quality laboratory services/tests in a timely manner to meet the needs of residents. Isolated/Minimal harm or potential for actual harm
03/25/2013 Have a program that investigates, controls and keeps infection from spreading. Isolated/Minimal harm or potential for actual harm
Inspection Results: 03/21/2012
Corrected Deficiency Scope and Severity
04/10/2012 Provide written records when a resident is transferred or discharged. Isolated/Minimal harm or potential for actual harm
04/10/2012 Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Isolated/Minimal harm or potential for actual harm
04/10/2012 Provide necessary care and services to maintain or improve the highest well being of each resident . Pattern/Minimal harm or potential for actual harm
04/10/2012 Store, cook, and serve food in a safe and clean way. Isolated/Minimal harm or potential for actual harm
04/10/2012 Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Isolated/Minimal harm or potential for actual harm
04/10/2012 Have a program that investigates, controls and keeps infection from spreading. Pattern/Minimal harm or potential for actual harm

Fire Safety Survey: MANOR CARE HEALTH SERVICES WINGFIELD HILLS
Fire Safety Survey Summary on 2014-03-28
Total Number of Fire SafetyDeficiencies 0
Scope and Severity of most Severe Health Deficiency
Fire Safety Survey Summary on 2013-02-19
Total Number of Fire SafetyDeficiencies 1
Scope and Severity of most Severe Health Deficiency Isolated/Minimal harm or potential for actual harm
Fire Safety Survey Summary on 2012-03-21
Total Number of Fire SafetyDeficiencies 0
Scope and Severity of most Severe Health Deficiency
Fire Safety Survey: MANOR CARE HEALTH SERVICES WINGFIELD HILLS
Fire Safety Survey Results: 02/19/2013
Corrected Deficiency Severity
03/26/2013 Proper medical gas storage and administration areas. Isolated/Minimal harm or potential for actual harm

Resident Complaints: MANOR CARE HEALTH SERVICES WINGFIELD HILLS
Date Complaint Substantiated: 07/03/2012
CorrectedCategoryDeficiencySeverity
08/16/2012Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D
08/16/2012Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. D
Date Complaint Substantiated: 12/13/2011
CorrectedCategoryDeficiencySeverity
01/18/2012Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. D
Date Complaint Substantiated: 10/31/2011
CorrectedCategoryDeficiencySeverity
11/30/2011Let residents talk to and get information from agencies acting on their behalf. D
11/30/2011Keep residents' personal and medical records private and confidential. E
11/30/2011Give the resident's representative the ability to exercise the resident's rights. D
11/30/2011Ensure services provided by the nursing facility meet professional standards of quality. E
11/30/2011Have a program that investigates, controls and keeps infection from spreading. E

Quality Measures: MANOR CARE HEALTH SERVICES WINGFIELD HILLS
Quality Measures National Average Nevada Average MANOR CARE HEALTH SERVICES WINGFIELD HILLS
Overall quality rating NA NA 5
5
Long-Stay Residents
Percent of Long Stay Residents Whose Need for Help with ADLs has Increased 15.4% 16.1% 11.9%
Percent of Long Stay Residents Who Self Report Moderate to Severe Pain 8.3% 10.1% 3.7%
Percent of High Risk Long Stay Residents With Pressure Ulcers 6.1% 7.0% 2.4%
Percent of Long Stay Residents Who Lose Too Much Weight 7.2% 5.8% 5.7%
Percent of Low Risk Long Stay Residents Who Lose Control of Their Bowel or Bladder 43.9% 50.1% 52.9%
Percent of Long Stay Residents with a Catheter Inserted and Left in Their Bladder 3.2% 4.6% 6.7%
Percent of Long Stay Residents With a Urinary Tract Infection 6.2% 6.7% 7.0%
Percent of Long Stay Residents Who Have Depressive Symptoms 6.3% 4.0% 9.6%
Percent of Long Stay Residents Who Were Physically Restrained 1.4% 1.1% 0.0%
Percent of Long Stay Residents Experiencing One or More Falls with Major Injury 3.2% 2.3% 1.3%
Percent of Long Stay Residents Assessed and Appropriately Given the Seasonal Influenza Vaccine 92.7% 89.3% 79.2%
Percent of Long Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 94.3% 90.5% 88.7%
Percent of Long Stay Residents Who Received an Antipsychotic Medication 20.7% 20.6% 6.4%
Short-Stay Residents
Percent of Short Stay Residents Who Self Report Moderate to Severe Pain 19.2% 21.8% 6.9%
Percent of Short Stay Residents With Pressure Ulcers That Are New or Worsened 1.2% 1.2% 0.0%
Percent of Short Stay Residents Who Were Assessed and Appropriately Given the Seasonal Influenza Vaccine 83.4% 81.6% 44.3%
Percent of Short Stay Residents Assessed and Appropriately Given the Pneumococcal Vaccine 82.4% 82.8% 74.9%
Percent of Short Stay Residents Who Newly Received an Antipsychotic Medication 2.6% 3.2% 2.4%

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